Disconnections may be waived for eligible customers
DC Water urges customers who have a past due balance to get current, get assistance or get on a payment plan, as disconnections for some customers with a past due balance are slated to begin December 1, 2021.
Customer arrears have more than doubled since the beginning of the pandemic and are now at $26.3 million. DC Water CEO and General Manager ...
The National Weather Service is forecasting a potential severe weather event for the National Capital Region beginning early Friday morning and lasting into Friday evening.
Tidal flooding is expected to be the major concern. But even without large rain totals, customers may still experience localized flooding.
DC Water is monitoring the forecast and is prepared to address any issues brought on by ...
U.S. Water Alliance encourages residents to value their tap water
Each October, the U.S. Water Alliance designates a day in which the organization challenges residents to contemplate the water they use every day. The national “Imagine a Day without Water” holiday is October 21 this year and DC Water is celebrating with two pop-up events in the District and the release of a new children’s book about ...
—Tips for customers to protect their homes—
Remnants of the deadly storm Ida are charging into the region tonight. DC Water has been gearing up to address any issues brought on by heavy rains or power outages.
"Every operational area is taking precautions and we are increasing staffing across the board," said David L. Gadis, DC Water's CEO and General Manager. "This is a powerful storm, and we ...
Tonight, DC Water and the District Department of Transportation (DDOT) plan to reopen the 3rd Street Tunnel and I-395 roadway at 11 pm on Sunday, August 29, well ahead of the Monday morning rush hour. The announcement comes after the pair of agencies completed seven days of investigation, repair and restoration.
The tunnel closure began in the early hours of Monday, August 23, when a broken water ...
Ongoing interagency coordination key to successful response
Partnering with District agencies on unified response
Overnight, DC Water crews completed repairs to the water main in the 3rd Street Tunnel. The break was on an 8-inch main running through the tunnel.
DC Water and DDOT today are consulting on a path forward for restoration work and the reopening of the southbound tunnel. It is anticipated the southbound portion of the 3rd Street Tunnel between ...
Water service restored to all customers on Monday;
DC Water partnering with District agencies on unified response
DC Water continues to address the water main break in the 3rd Street Tunnel. The break is on an 8-inch main that runs through the tunnel, though the exact location of the break is still being determined.
DC Water will provide an update on the time to repair once the location and ...
Late fees will be waived for vulnerable customers
Acciones de protección dadas para aquellos en la segunda área de impacto
Este aviso y más información están también disponibles en www.dcwater.com, y preguntas frecuentes bilingües se encuentran en dcwater.com/BWALiftSpanishFAQ.
Todos los clientes de DC Water en el área de impacto bajo el aviso de hervir el agua pueden usar agua del grifo para todos los propósitos después de seguir las instrucciones ...
