Alerts
EMERGENCY WATER OUTAGE
EMERGENCY SHUT ON A ST SE BETWEEN 51ST ST AND 49TH ST SE ALSO ON 50TH ST BETWEEN A ST AND ASTOR PL SE Read more >
See all Workzone Alerts
View Map of Alerts

Rates and Billing

DC Water is committed to providing you with excellent customer service and information about your rates and billing. Save time by using the tips and tools in this section, including flexible bill payment options and ways to manage your DC Water account. 

If You Have Questions or Comments

Email: Customer.service@dcwater.com

Phone: 202 354-3600

Mail: Customer Service, 1385 Canal St SE, Washington, DC 20003