Preventing Leaks and Floods at Home

Some water emergencies in the home—such as leaks and weather-related flooding—are preventable.

  • To prevent roof leaks, clean debris from your roof and gutters regularly, and repair any damage to the roof.
  • Make sure that downspouts are pointed away from your home's foundation.
  • Check around and under appliances, such as the dishwasher and refrigerator, for signs of leaking water.
  • Replace washing machine hoses every three to five years to prevent them from leaking.
  • Check water heaters for rust, which may signal a problem. Make sure your water heater has a pan and drain under it. Most water heaters last eight to 12 years, so if yours is that age, you should get it checked to make sure it is functioning properly.
  • Check sink, ice machine, and dishwasher water lines for leaks and other damage or deterioration.
  • Consider buying an automatic water valve shut-off device, to use in case of emergency.
  • Remove garden hoses and turn off the water to exterior taps in the winter. If there is no exterior cut-off valve, insulate the tap.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Photo of temporarily relocated section of Piney Branch Parkway
Piney Branch Parkway Section to Reopen Monday, Restoring a Key Route for DC Commuters

Following a 27-day closure, DC Water will reopen a section of Piney Branch Parkway between Arkansas Avenue and Beach Drive NW early Monday morning, restoring an important cross-town connection for thousands of District commuters. During the closure, a section of the road was temporarily relocated for construction of DC Water’s Piney Branch Tunnel Project.

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Upcoming Meeting
Date
June 18, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.