Our Meter Operations team installs, reads, and maintains water meters for all properties in the District of Columbia. While most meters are located in public spaces, some are inside homes and businesses.

DC Water uses Advanced Metering Infrastructure (AMI) to obtain readings remotely via a fixed radio network. This technology is integrated with our Customer Billing and Information System, allowing customers to access daily meter readings and water usage information through their My DC Water account or by calling Customer Service at 202-354-3600.