EMERGENCY WATER MAIN REPAIR
Dec 23, 2025 | 11:00 PM

EMERGENCY WATER MAIN REPAIR
Dec 23, 2025 | 06:30 PM

From the Potomac to your Pipes

Drinking Water Treatment

Drinking water for the District of Columbia comes from the Potomac River. The U.S. Army Corps of Engineers Washington Aqueduct, a federal drinking water treatment plant, collects water from the Potomac River at Great Falls and Little Falls. The Aqueduct treats this water to make sure it meets federal drinking water requirements and is safe to drink. DC Water purchases treated drinking water from the Washington Aqueduct and distributes it to our customers.

The Aqueduct draws water from the Potomac River and treats it at two treatment plants, Dalecarlia and McMillan. Here, water from the Potomac River is treated to meet safe drinking water standards in a multistep process. For more information on the drinking water treatment process, visit the Aqueduct's website

Drinking Water Distribution System 

DC Water distributes the water that has been treated at the Aqueduct though a series of more than 1,300 miles of pipes that run underground. As the water travels through the pipes to individual homes and other buildings, DC Water monitors the system to ensure that only safe, high quality water reaches our customers. DC Water maintains the underground pipe system that begins at the water treatment plant and ends at private service lines, the pipes that connect a home or other building to the public water main in the street.   

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Photo of a worker on the slope an the slope with hydroseeding completed
DC Water Announces Early Completion of Canal Road Slope Stabilization Project

Major Milestone Paves Way for Potomac River Tunnel Construction at the Site

DC Water has completed its slope stabilization project along Canal Road, a critical step in order to move forward with construction for the Potomac River Tunnel Project. Originally scheduled to end in February, the project finished about two months ahead of schedule, minimizing additional impacts to commuters and residents.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.