EMERGENCY WATER OUTAGE
Oct 23, 2026 | 12:49 PM

EMERGENCY WATER OUTAGE
Oct 23, 2026 | 05:00 AM

From the Potomac to your Pipes

Drinking Water Treatment

Drinking water for the District of Columbia comes from the Potomac River. The U.S. Army Corps of Engineers Washington Aqueduct, a federal drinking water treatment plant, collects water from the Potomac River at Great Falls and Little Falls. The Aqueduct treats this water to make sure it meets federal drinking water requirements and is safe to drink. DC Water purchases treated drinking water from the Washington Aqueduct and distributes it to our customers.

The Aqueduct draws water from the Potomac River and treats it at two treatment plants, Dalecarlia and McMillan. Here, water from the Potomac River is treated to meet safe drinking water standards in a multistep process. For more information on the drinking water treatment process, visit the Aqueduct's website. 

Drinking Water Distribution System 

DC Water distributes the water that has been treated at the Aqueduct though a series of more than 1,300 miles of pipes that run underground. As the water travels through the pipes to individual homes and other buildings, DC Water monitors the system to ensure that only safe, high quality water reaches our customers. DC Water maintains the underground pipe system that begins at the water treatment plant and ends at private service lines, the pipes that connect a home or other building to the public water main in the street.   

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Christening of TBM Emily with DC Water Interim General Manager Matt Brown holding bottle of tap water to christen Emily
DC Water Welcomes the Community Underground to See the Potomac River Tunnel and Christens Tunnel Boring Machine Emily

DC Water celebrated the christening of Emily today. It’s the second giant tunnel boring machine (TBM) that will help build the 5.5-mile Potomac River Tunnel. The celebration continued with Community Day. Residents and families met Emily and stepped inside the tunnel where she will soon begin digging.

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Upcoming Meeting
Date
November 5, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.