EMERGENCY WATER OUTAGE
Jul 25, 2025 | 01:00 PM

EMERGENCY WATER OUTAGE
Jul 25, 2025 | 09:10 AM

Permit Contacts

 For water or sewer emergencies, please call DC Water's Emergency Hotline at 202-612-3400.

 

Permits:

Permit

Contact

Phone Number

Developers/Homeowners Services

permit.operations@dcwater.com

202-646-8600
Cross-Connection Control

compliance@dcwater.com

202-364-3144
Ground Water Discharge Permit

Marc Furney

202-787-4177
Pre-Design Meeting

Permit Operations Department

202-646-8600
Wastewater Discharge Permit

Marc Furney

202-787-4177
 
Inspection/Construction Services:

Activity

Contact

Phone Number/E-mail

Inspection of Pipeline Construction Inspection of Manholes, Pre-Cast Products,

 

Water Connections and/or Abandonments (3 inches and larger),

 

Sewer Connections and/or Abandonments

Erik M. Hicks
(Northeast)

202-787-4145

Mark Landry
(Northwest)

202-787-4072

Timothy Vaneman
(Southeast/Southwest)

202-787-7645

dcwprivatedevelopmentcis@dcwater.com

Schedule CCTV Inspections

Erik Hicks

202-787-4145

dcwprivatedevelopmentcis@dcwater.com

Water Service Abandonments (2 inches and smaller)

Ronald Jackson

202-612-3553

Curtis Brown

202-612-3454

Water and Sewer Emergency Number (24 hours)

Customer Service

202-612-3400

Temporary Water Tap Connection

Permit Operations Department

202-646-8600

Request Tap & Meter Set Installation

 

Tap.MeterSetRequest@dcwater.com

Fire Hydrant Use (Long and Short Term)

 

202-364-3144

fhup@dcwater.com

 

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Picture of previous rock slide on the slope
DC Water Revises Canal Road Slope Stabilization Plan in Response to Community Feedback

DC Water has revised its slope stabilization plan along Canal Road Northwest to significantly reduce traffic disruptions during construction.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
September 2, 2025
Tuesday, 10:00 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.