Permit Contacts

 For water or sewer emergencies, please call DC Water's Emergency Hotline at 202-612-3400.

 

Permits:

Permit

Contact

Phone Number

Developers/Homeowners Services

permit.operations@dcwater.com

202-646-8600
Cross-Connection Control

compliance@dcwater.com

202-364-3144
Ground Water Discharge Permit

Marc Furney

202-787-4177
Pre-Design Meeting

Permit Operations Department

202-646-8600
Wastewater Discharge Permit

Marc Furney

202-787-4177
Inspection/Construction Services:

Activity

Contact

Phone Number/E-mail

Inspection of Pipeline Construction Inspection of Manholes, Pre-Cast Products,

 

Water Connections and/or Abandonments (3 inches and larger),

 

Sewer Connections and/or Abandonments

Erik M. Hicks
(Northeast)

202-787-4145

Mark Landry
(Northwest)

202-787-4072

Timothy Vaneman
(Southeast/Southwest)

202-787-7645

dcwprivatedevelopmentcis@dcwater.com

Schedule CCTV Inspections

Erik Hicks

202-787-4145

dcwprivatedevelopmentcis@dcwater.com

Water Service Abandonments (2 inches and smaller)

Ronald Jackson

202-612-3553

Curtis Brown

202-612-3454

Water and Sewer Emergency Number (24 hours)

Customer Service

202-612-3400

Temporary Water Tap Connection

Permit Operations Department

202-646-8600

Request Tap & Meter Set Installation

 

Tap.MeterSetRequest@dcwater.com

Fire Hydrant Use (Long and Short Term)

Reginald Allen

202-364-3144

fhup@dcwater.com

 

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Christening of TBM Emily with DC Water Interim General Manager Matt Brown holding bottle of tap water to christen Emily
DC Water Welcomes the Community Underground to See the Potomac River Tunnel and Christens Tunnel Boring Machine Emily

DC Water celebrated the christening of Emily today. It’s the second giant tunnel boring machine (TBM) that will help build the 5.5-mile Potomac River Tunnel. The celebration continued with Community Day. Residents and families met Emily and stepped inside the tunnel where she will soon begin digging.

Latest Blog Post
Emergency supplies arranged on a table, including bottled water, canned food, a backpack, first aid kit, flashlight, phone, medication and other essential items.
Simple Ways to Stay Prepared at Home
A few simple steps can help your household prepare for severe weather and temporary water or sewer service interruptions.
Upcoming Meeting
Date
October 8, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.