Your Neighborhood is Our Office

You can find DC Water’s employees at neighborhood events, schools, festivals, or even just handing out water on a hot day. We do this because we care about our community. We travel throughout our city, meeting those who live or work in the District so we can understand your concerns and share updates about your water and sewer service.

You can tap into our wide range of community outreach services by requesting an expert speaker from our Speakers Bureau, inviting our employees to teach your students in the classroom, or by attending one of our many community events. At DC Water, we know how important it is to be out in our community, listening to our customers and providing information about the vital services we provide.

DC Water employees are involved in our local community by volunteering for many activities and fundraisers throughout the District. Our employees consider working at DC Water more than just a job- we care about our community, the work we do and those we serve.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

DC Water Officials with NPS and ANC commissioners doing ceremonial groundbreaking
DC Water Breaks Ground on Piney Branch Tunnel, Final Phase of DC Clean Rivers Project

Today, DC Water broke ground on the Piney Branch Tunnel, the final major tunnel in our Clean Rivers Project. This work will help keep sewage and trash out of local waterways and make Rock Creek, the Potomac River, and the Chesapeake Bay cleaner for our community.

When we finish the Piney Branch Tunnel, it will hold at least 4.2 million gallons of rainwater and wastewater during heavy storms. Instead of overflowing into Piney Branch, that water will go to the Blue Plains Water Resource Recovery Facility, where it will be treated.

Latest Blog Post
Five photos from the American Water Works Association (AWWA) ACE26 conference featuring panel discussions, technical presentations, networking, and attendees posing at the ACE26 display.
ACE26 Highlights: How DC Water Advanced the Conversation on Water
More than 80 DC Water employees joined thousands of water professionals in Washington, D.C., sharing expertise, building partnerships and advancing conversations that will help shape the future of water.
Upcoming Meeting
Date
July 23, 2026
Thursday, 9:30 AM

Upcoming Events

Jul 23
Jul 25

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.