Online Portals

           Acquaa                  FOG BMP    

What is the Acquaa Portal?

The Acquaa Portal is DC Water’s secure, digital platform for managing backflow prevention and fire hydrant use compliance. The portal supports DC Water’s mission to protect public water systems from contamination due to backflow incidents or fire hydrant use.

Login & Registration

Acquaa uses a passwordless login system. Instead of a password, users receive a 6-digit numerical code sent to their registered email address each time they log in.

To register:

  • Visit the portal and select your role.
  • Enter your email and follow the prompts to receive your access code.
  • Complete the required personal and role-specific information.
Backflow Prevention Assembly (Acquaa)   

 DC Water Acquaa Portal, launched in June 2024, is designed to streamline the submission and management of Backflow Prevention Assembly (BPA) test results for residential and commercial water customers. Acquaa allows users to submit installation and inspection transactions, search for BPA assets, and register roles related to water system safety.

Fire Hydrant Use Permits (Acquaa)  

Request a fire hydrant use permit and submit water and sewer usage readings.               

Food Service Establishments (FOG BMP)         
Record and track the installation, maintenance and cleaning of grease traps/interceptors.

 

 

 

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Christening of TBM Emily with DC Water Interim General Manager Matt Brown holding bottle of tap water to christen Emily
DC Water Welcomes the Community Underground to See the Potomac River Tunnel and Christens Tunnel Boring Machine Emily

DC Water celebrated the christening of Emily today. It’s the second giant tunnel boring machine (TBM) that will help build the 5.5-mile Potomac River Tunnel. The celebration continued with Community Day. Residents and families met Emily and stepped inside the tunnel where she will soon begin digging.

Latest Blog Post
Emergency supplies arranged on a table, including bottled water, canned food, a backpack, first aid kit, flashlight, phone, medication and other essential items.
Simple Ways to Stay Prepared at Home
A few simple steps can help your household prepare for severe weather and temporary water or sewer service interruptions.
Upcoming Meeting
Date
October 22, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.