Online Portals

Access portal here:

Third Party Portal             Acquaa                  FOG BMP    

The Third-Party Portal (3PP), Acquaa Portal and FOG BMP can be used for the activities listed below. 

Backflow Prevention Assembly (Acquaa)       
Record and track the installation, replacement and inspection of backflow prevention assemblies.        

Fire Hydrant Use Permits (3PP)       
Request a fire hydrant use permit and submit water and sewer usage readings.               

Food Service Establishments (FOG BMP)         
Record and track the installation, maintenance and cleaning of grease traps/interceptors.

 

 

 

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Aerial View of Construction near Watergate Complex Shows cranes and construction of drop shaft underway
Scaffolding Installation Begins near Watergate Complex for Potomac River Tunnel Project

Rock Creek and Potomac Parkway NW Beginning September 23, 2025, to Mid-November 2025

DC Water is installing temporary scaffolding at the Rock Creek Trail site, west of the Watergate Complex. Trail users are advised to adhere to flagger instructions during installation.

Scaffolding installation is expected to be completed by September 26, 2025, and will remain in place until mid-November 2025.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
October 16, 2025
Thursday, 9:30 AM

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.