Residential Leak Assessment & Repair


Save Water. Save Money. Get Repairs at No Cost!

Welcome to DC Water’s Residential Leak Assessment and Repair Assistance Programs (RLAAP & RLRAP). These programs help eligible customers identify and fix household leaks, reducing high water bills and preventing unnecessary water waste.

How It Works

  1. Leak Alert Notification – If you're enrolled in CAP+, CAP1, or CAP2 and receive a High Usage (HUNA) or Consecutive Usage (CUNA) alert, we'll contact you about a free leak assessment. 
  2. Licensed Plumber Inspection – With your approval and a signed Right of Entry form, a licensed plumber will inspect common problem areas like toilets, faucets, and outdoor spigots. 
  3. Detailed Leak Report – You'll receive a full checklist outlining any leaks found. 
  4. Free Repair Assistance – If funds are available, we'll connect you with a Residential Leak Repair Assistance Program (RLRAP)-approved plumber to make the necessary repairs—at no cost to you! 

Who Is Eligible?

You qualify if you: 

  • Are enrolled in CAP+, CAP1, or CAP2 
  • Have received a High Usage (HUNA) or Consecutive Usage (CUNA) alert from DC Water

Why It Matters

Did you know a single dripping faucet can waste over 3,000 gallons of water a year? Small leaks can add up quickly, leading to unexpectedly high bills. Fixing leaks promptly helps you: 

  • Save money on your water bill 
  • Prevent unnecessary water waste 
  • Protect your home from potential damage

DC Water Cares

DC Water is committed to helping our customers manage water costs and conserve resources. Through our partnership with the District Government, we cover eligible repair costs so you don’t have to.

Apply for Assistance

Don't wait—get started today!

  • Visit doee.dc.gov to apply for assistance 
  • Need More Information? Contact DC Water at 202 354-3600

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Christening of TBM Emily with DC Water Interim General Manager Matt Brown holding bottle of tap water to christen Emily
DC Water Welcomes the Community Underground to See the Potomac River Tunnel and Christens Tunnel Boring Machine Emily

DC Water celebrated the christening of Emily today. It’s the second giant tunnel boring machine (TBM) that will help build the 5.5-mile Potomac River Tunnel. The celebration continued with Community Day. Residents and families met Emily and stepped inside the tunnel where she will soon begin digging.

Latest Blog Post
Emergency supplies arranged on a table, including bottled water, canned food, a backpack, first aid kit, flashlight, phone, medication and other essential items.
Simple Ways to Stay Prepared at Home
A few simple steps can help your household prepare for severe weather and temporary water or sewer service interruptions.
Upcoming Meeting
Date
October 8, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.