One of the most important aspects of the rate setting process is public engagement. That's why we try to give customers every opportunity to hear about the work we are doing and the budget and proposed rate adjustment for the next year. We will be holding a hybrid Town Hall Meetings for residents, as well as briefings for the Mayor's team, DC Council staff, and our partners in the business and nonprofit communities.

The virtual and in-person town hall was be held on Thursday, May 28 at 7:00 p.m. at the DC Water headquarters. You can find theFY27 & FY28 Town Hall presentation here.

Following the Town Hall Meeting, the proposed rates will be the subject of a public hearing before the Board of Directors on Tuesday, June 23 at 6:30 p.m. virtually and in-person. If you are not able to participate in the meeting, you can submit comments on the rate proposals at board.secretary@dcwater.com.

Click here to learn more about our ratemaking process and to review the Fiscal Year 2027 Proposed Budget.