Engineers Corner

Engineers Corner

Learn more about how building engineers and maintenance staff can help DC Water provide accurate
meter readings and excellent customer service.

REGULAR MAINTENANCE FOR WATER METERS

  • Valves (Inlet, Outlet, Bypass)
    • Must be in a safe and working condition
    • Exercise valves regularly to keep them in good condition and operable
  • Vaults
    • Must be kept dry to preserve optimum operational conditions for the water meter
    • Water should be pumped out of vaults regularly
    • Ladders must be inspected for deterioration
    • Treated for rodents and insects
  • Accessibility
    • Water meters should be accessible during working hours
    • Clearance around vaults and meters is required, remove debris and excessive landscaping

TRANSMISSION ISSUES

Technicians will try to get the meter reading to transmit to our AMI system, however, we may ask you to install a conduit to allow our transmission device to be mounted to the exterior of your building. Locations with no meter reading transmissions may receive estimated readings and additional fees for manual meter readings may be applied to your monthly water bill.

 

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Christening of TBM Emily with DC Water Interim General Manager Matt Brown holding bottle of tap water to christen Emily
DC Water Welcomes the Community Underground to See the Potomac River Tunnel and Christens Tunnel Boring Machine Emily

DC Water celebrated the christening of Emily today. It’s the second giant tunnel boring machine (TBM) that will help build the 5.5-mile Potomac River Tunnel. The celebration continued with Community Day. Residents and families met Emily and stepped inside the tunnel where she will soon begin digging.

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Upcoming Meeting
Date
November 5, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.