Engineers Corner

Engineers Corner

Learn more about how building engineers and maintenance staff can help DC Water provide accurate
meter readings and excellent customer service.

REGULAR MAINTENANCE FOR WATER METERS

  • Valves (Inlet, Outlet, Bypass)
    • Must be in a safe and working condition
    • Exercise valves regularly to keep them in good condition and operable
  • Vaults
    • Must be kept dry to preserve optimum operational conditions for the water meter
    • Water should be pumped out of vaults regularly
    • Ladders must be inspected for deterioration
    • Treated for rodents and insects
  • Accessibility
    • Water meters should be accessible during working hours
    • Clearance around vaults and meters is required, remove debris and excessive landscaping

TRANSMISSION ISSUES

Technicians will try to get the meter reading to transmit to our AMI system, however, we may ask you to install a conduit to allow our transmission device to be mounted to the exterior of your building. Locations with no meter reading transmissions may receive estimated readings and additional fees for manual meter readings may be applied to your monthly water bill.

 

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Aerial View of Construction near Watergate Complex Shows cranes and construction of drop shaft underway
Scaffolding Installation Begins near Watergate Complex for Potomac River Tunnel Project

Rock Creek and Potomac Parkway NW Beginning September 23, 2025, to Mid-November 2025

DC Water is installing temporary scaffolding at the Rock Creek Trail site, west of the Watergate Complex. Trail users are advised to adhere to flagger instructions during installation.

Scaffolding installation is expected to be completed by September 26, 2025, and will remain in place until mid-November 2025.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting

Upcoming Events

Sep 27
11:00 am - 7:00 pm
Sep 28
10:00 am - 2:00 pm
Sep 29
6:30 pm - 8:00 pm

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.