Engineers Corner

Engineers Corner

Learn more about how building engineers and maintenance staff can help DC Water provide accurate
meter readings and excellent customer service.

REGULAR MAINTENANCE FOR WATER METERS

  • Valves (Inlet, Outlet, Bypass)
    • Must be in a safe and working condition
    • Exercise valves regularly to keep them in good condition and operable
  • Vaults
    • Must be kept dry to preserve optimum operational conditions for the water meter
    • Water should be pumped out of vaults regularly
    • Ladders must be inspected for deterioration
    • Treated for rodents and insects
  • Accessibility
    • Water meters should be accessible during working hours
    • Clearance around vaults and meters is required, remove debris and excessive landscaping

TRANSMISSION ISSUES

Technicians will try to get the meter reading to transmit to our AMI system, however, we may ask you to install a conduit to allow our transmission device to be mounted to the exterior of your building. Locations with no meter reading transmissions may receive estimated readings and additional fees for manual meter readings may be applied to your monthly water bill.

 

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Photo of temporarily relocated section of Piney Branch Parkway
Piney Branch Parkway Section to Reopen Monday, Restoring a Key Route for DC Commuters

Following a 27-day closure, DC Water will reopen a section of Piney Branch Parkway between Arkansas Avenue and Beach Drive NW early Monday morning, restoring an important cross-town connection for thousands of District commuters. During the closure, a section of the road was temporarily relocated for construction of DC Water’s Piney Branch Tunnel Project.

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DC Water General Manager and CEO David Gadis recognizes Lily MacDonald during the May Board of Directors meeting.
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A speechwriting assignment became a call to action for water access and affordability through DC Water's SPLASH program.
Upcoming Meeting
Date
June 18, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.