Emergency Water Main Repair
Dec 04, 2024 | 01:30 AM

Emergency Water Outage
Dec 04, 2024 | 12:30 AM

Emergency Water Main Repair
Dec 03, 2024 | 10:30 PM

Who We Are

DC Water's Vision:

We will be known for superior service, ingenuity and stewardship to advance the health and well-being of our diverse workforce and communities.

DC Water's Mission:

Exceed expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner.

DC Water's Values:

  • Accountability – We conduct ourselves in a manner that surpasses ordinary standards and take responsibility for our actions and their collective outcomes to our workplace, community and environment at all times.
  • Trust – We strive to achieve the highest standards of professionalism and ethical behavior by always seeking to be open, honest, fair and respectful.
  • Teamwork – We approach all we do in a collaborative way, delivering superior service and outcomes through enthusiasm, helpfulness, positivity, skills, knowledge and a collective commitment to excellence.
  • Customer Focus – We see every engagement with our customers as an opportunity to deliver an exceptional customer experience that improves customer satisfaction and the overall perception of DC Water among the communities we serve.
  • Safety – We are uncompromising in our commitment to the health and safety of our employees, customers, and community. We require individual accountability, expecting all employees to strictly adhere to our safety standards, and actively participate in and support the advancement of our safety practices.
  • Well-being – We recognize DC Water’s number one resource is our people. We are committed to seeing that our team thrives physically, mentally and emotionally by endeavoring to create a culture that increases awareness, inspires individual responsibility, promotes healthy choices and encourages work/life balance.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

West Potomac Park Drive SW Intersection
DC Water adds new road through West Potomac Park, improving access during Potomac River Tunnel construction

(Washington, DC) – DC Water today announces the opening of West Potomac Park Drive SW, a new road constructed as part of the Potomac River Tunnel (

Latest Blog Post
Photo of Great Falls of the Potomac River with fast moving rapids going over the falls
The Critical Need for a More Resilient Water Source and Protecting the One We Have
Source Water Protection Week highlights the case for second water source.
Upcoming Meeting
Date
December 5, 2024
Time
Thursday, 2:30 PM

Upcoming Events