Miss Utility

 

What Does Not Get Marked:

Private Facilities

The notified utility owner-members will not mark privately owned underground lines. These include, but are not limited to, invisible fencing, sprinkler systems, well and septic systems, their power or electric service, water and sewer pipes from the meter to your home, etc. If you have private underground lines and want them located, you should contact a private locating company before digging. Please refer to your local telephone directory for companies providing private locating services. DC Water does not mark private utility lines. 

Please visit Miss Utility for more information on their services, guidelines for safe excavation, and to submit a locate request. They are dedicated to preserving the integrity of underground utilities and ensuring the safety of our community. Remember, before you dig, call Miss Utility at 811 or 1-800-257-7777 to prevent accidents and protect essential underground infrastructure.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

View of Mary at bottom of shaft inside tunnel shown from above
DC Water Launches Tunnel Boring Machine Mary, Marking Important Step for Potomac River Tunnel Project

First turn of cutterhead signals the start of excavation for the Potomac River Tunnel Project

In a defining moment for one of the District’s largest infrastructure investments, DC Water has marked its next major milestone in the Potomac River Tunnel Project. The first tunnel boring machine, Mary, has launched her northbound journey breaking through the soil to signal the start of excavation.

With the first turn of Mary’s drill-like cutterhead underground, the machine pushed forward to begin tunneling, representing the transition from years of planning and preparation to active tunnel construction on the $819 million project.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
April 15, 2026
Wednesday, 9:30 AM

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.