EMERGENCY WATER OUTAGE
Jan 14, 2026 | 03:32 PM

EMERGENCY WATER OUTAGE
Jan 14, 2026 | 02:41 PM

Water Main Breaks Dashboard

Our water main break dashboard is currently unavailable while we work to update our system. We appreciate your patience and expect to have the new, improved dashboard ready during the beginning of the next fiscal year which starts in October.

We apologize for any inconvenience. If you would like to inquire about a water main break or have additional questions you may contact DC Water’s Customer Care team at (202) 354-3600 (Monday-Friday, 8 a.m. to 5 p.m.) or the 24-Hour Command Center at 202-612-3400.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

TBM Mary's Cutterhead being lowered into the shaft for Potomac River Tunnel
DC Water Begins Lowering Giant Tunnel Boring Machine Mary Underground for Potomac River Tunnel

Something big is happening underground, as DC Water marks a major step forward for the Potomac River Tunnel Project. Today, crews successfully lowered the massive cutterhead for the tunnel boring machine (TBM) Mary. The 21-foot diameter cutterhead acts as a giant drill, to cut through rock and soil as Mary excavates the northern section of tunnel.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
January 15, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.