Water Main Breaks Dashboard

Our water main break dashboard is currently unavailable while we work to update our system. We appreciate your patience and expect to have the new, improved dashboard ready during the beginning of the next fiscal year which starts in October.

We apologize for any inconvenience. If you would like to inquire about a water main break or have additional questions you may contact DC Water’s Customer Care team at (202) 354-3600 (Monday-Friday, 8 a.m. to 5 p.m.) or the 24-Hour Command Center at 202-612-3400.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Canal Rd slope showing areas with fallen rock
DC Water to Begin Canal Road NW Slope Stabilization Project

Off-Peak Lane Closures and Sidewalk Closure Begin This Week

Starting, Saturday, September 20, DC Water will begin construction to stabilize the slope on Canal Road NW between Foxhall Road (Glover-Archbold Trailhead) and the Georgetown University (GU) entrance.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
September 18, 2025
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.