Water Main Breaks Dashboard

Our water main break dashboard is currently unavailable while we work to update our system. We appreciate your patience and expect to have the new, improved dashboard ready during the beginning of the next fiscal year which starts in October.

We apologize for any inconvenience. If you would like to inquire about a water main break or have additional questions you may contact DC Water’s Customer Care team at (202) 354-3600 (Monday-Friday, 8 a.m. to 5 p.m.) or the 24-Hour Command Center at 202-612-3400.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Close-up of the TBM cutterhead suspended by a crane
From Germany to DC, Emily Arrives on a One-Way Ticket to Help Build the Potomac River Tunnel

DC Water’s Newest Tunnel Boring Machine to Dig Tunnel’s Southern Segment

Emily, DC Water’s second tunnel boring machine for the Potomac River Tunnel Project, has arrived at the West Potomac Park construction site. Once assembled and launched, she will excavate the tunnel’s southern section.

Latest Blog Post
DC Water General Manager and CEO David Gadis recognizes Lily MacDonald during the May Board of Directors meeting.
From Classroom to Community: A Student Spotlight on DC Water's SPLASH Program
A speechwriting assignment became a call to action for water access and affordability through DC Water's SPLASH program.
Upcoming Meeting
Date
June 18, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.