Visitor Center

DC Water's Visitor Center at Blue Plains, a 30,000 square-foot environmentally friendly building, is the first stop for the more than 1,000 visitors who tour the plant each year. It houses an educational classroom, security, the Office of Marketing and Communications' community outreach team and a warehouse. The modern design incorporates recycled materials, plant life and a large wall display that explains water and wastewater collection and treatment processes.  

The Visitor Center was built to LEED Silver certification standards and serves as a model for stormwater runoff reduction and energy efficiency.  

Green features:  

  • Green roof, vegetative swales and pervious pavement for stormwater runoff reduction 
  • Skylights, LED lighting, and a solar array roof for energy efficiency 
  • Low flow plumbing 
  • Building materials with high recycled and recyclable content 
  • All wood products made from FSC Certified lumber 
  • Construction waste management: 88.3% of waste diverted from landfills
  • Indoor air quality management 
  • Recycled content of the composite and metal panels 
  • Sustainable furniture 
  • Bicycle storage and changing rooms to accommodate bicycle commuters 

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Picture of DC Water staff, CEO/GM David Gadis, Mayor Muriel Bowser, DC Water Board Chair Dr. Unique N. Morris-Hughes
DC Water Blesses Tunnel Boring Machine “Mary,” Launching Her Historic Underground Journey for Potomac River Tunnel Project

Today, DC Water celebrated a major milestone in the Potomac River Tunnel Project with the ceremonial blessing of Mary, the tunnel boring machine (T

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
November 6, 2025
Thursday, 8:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.