EMERGENCY WATER OUTAGE
Jun 04, 2026 | 06:30 PM

EMERGENCY WATER OUTAGE
Jun 04, 2026 | 01:30 PM

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This is a wide open window into DC Water. We invite you to read our blog, join us for a community meeting or connect with us on social media. The goal is transparency and constructive two-way communication with our customers.

DC Water General Manager and CEO David Gadis recognizes Lily MacDonald during the May Board of Directors meeting.
From Classroom to Community: A Student Spotlight on DC Water's SPLASH Program
A speechwriting assignment became a call to action for water access and affordability through DC Water's SPLASH program.
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.

Latest From 'X (Formerly Twitter)'

Soggy day, we are still replacing old service lines! Out with the lead, in with the copper. Keep up with…https://t.co/MIvjtzQzfV

Latest News

(L) Jesse Hillman, Chief Information Officer (R) Ernest Tuckett, Chief Legal Officer
DC Water Announces Appointment of Chief Information Officer and Chief Legal Officer

Today, DC Water CEO and General Manager David L. Gadis announced the appointment of two senior leaders to the Authority’s senior executive team: Jesse Hillman as Chief Information Officer and Ernest ...

Indoor Water Conservation Tips Graphic showing a house and ways to conserve water in the kitchen and bathroom
DC Water Urges Customers to Conserve Water As Regional Drought Watch Declared

Current drought conditions are among the most significant experienced in more than two decades

Dry Conditions, above-average temperatures, and below-normal water levels in the
Potomac River have prompted a Drought Watch by the Metropolitan Washington Council of Governments’ (COG) Drought Coordination Committee. A drought watch is triggered when the entire DC region experiences moderate drought, with current conditions some of the most significant the region has experienced in more than 20 years and underscoring the need for Wise Water use and conservation.

Close-up of the TBM cutterhead suspended by a crane
From Germany to DC, Emily Arrives on a One-Way Ticket to Help Build the Potomac River Tunnel

DC Water’s Newest Tunnel Boring Machine to Dig Tunnel’s Southern Segment

Emily, DC Water’s second tunnel boring machine for the Potomac River Tunnel Project, has arrived at the West Potomac Park construction site. Once assembled and launched, she will excavate the tunnel’s southern section.

Information for the DC Water Town Hall on a graphic
Don’t Miss DC Water’s Community Town Hall This Thursday to Discuss FY27 Budget and Rate Changes

DC Water is reminding community members that it will host a Town Hall on Thursday, May 28, from 7–9 p.m. at DC Water Headquarters to discuss proposed Fiscal Year 2027 budget updates and rate ...

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Close-up of the TBM cutterhead suspended by a crane
From Germany to DC, Emily Arrives on a One-Way Ticket to Help Build the Potomac River Tunnel

DC Water’s Newest Tunnel Boring Machine to Dig Tunnel’s Southern Segment

Emily, DC Water’s second tunnel boring machine for the Potomac River Tunnel Project, has arrived at the West Potomac Park construction site. Once assembled and launched, she will excavate the tunnel’s southern section.

Latest Blog Post
DC Water General Manager and CEO David Gadis recognizes Lily MacDonald during the May Board of Directors meeting.
From Classroom to Community: A Student Spotlight on DC Water's SPLASH Program
A speechwriting assignment became a call to action for water access and affordability through DC Water's SPLASH program.
Upcoming Meeting
Date
June 18, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.