Cross-Connection Control (CCC)
Important Announcement:
The new online portal Acquaa is enabled for viewing and reporting backflow prevention assemblies (BPA). 3PP will be available for other uses by third parties.


DC Water's Compliance Program promotes and enforces backflow prevention to reduce health risks posed by cross-connections. The Compliance Program's goals are educating the public on the importance of maintaining backflow preventers, eliminating unnecessary cross-connections, and preventing backflow incidents through inspection and regulation.


A cross-connection is a point in the drinking water system where a contaminant or non-potable water can potentially enter the drinking water supply. Examples of cross-connections include connections to lawn irrigation (residential and commercial), fire sprinklers, swimming pools, boilers, cooling towers, chillers and other industrial systems which require water. Backflow preventers and/or air gaps must be used on cross-connections to prevent the undesired flow of contaminants into the water supply.


If you are a property owner, manager, or facilities and maintenance service provider, you are responsible for ensuring that backflow preventers are installed correctly and maintained as required by the District of Columbia Construction Codes Supplement of 2013 and District of Columbia Municipal Regulation Title 21 Chapter 54.


Questions about cross-connection control should be directed to the DC Water Compliance Program by telephone at 202-364-3144 or through email at compliance@dcwater.com  

 

Helpful Links and Documents

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

DC Water Officials with NPS and ANC commissioners doing ceremonial groundbreaking
DC Water Breaks Ground on Piney Branch Tunnel, Final Phase of DC Clean Rivers Project

Today, DC Water broke ground on the Piney Branch Tunnel, the final major tunnel in our Clean Rivers Project. This work will help keep sewage and trash out of local waterways and make Rock Creek, the Potomac River, and the Chesapeake Bay cleaner for our community.

When we finish the Piney Branch Tunnel, it will hold at least 4.2 million gallons of rainwater and wastewater during heavy storms. Instead of overflowing into Piney Branch, that water will go to the Blue Plains Water Resource Recovery Facility, where it will be treated.

Latest Blog Post
Five photos from the American Water Works Association (AWWA) ACE26 conference featuring panel discussions, technical presentations, networking, and attendees posing at the ACE26 display.
ACE26 Highlights: How DC Water Advanced the Conversation on Water
More than 80 DC Water employees joined thousands of water professionals in Washington, D.C., sharing expertise, building partnerships and advancing conversations that will help shape the future of water.
Upcoming Meeting
Date
July 23, 2026
Thursday, 9:30 AM

Upcoming Events

Jul 25

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.