Cross-Connection Control (CCC)
Important Announcement:
The new online portal Acquaa is enabled for viewing and reporting backflow prevention assemblies (BPA). 3PP will be available for other uses by third parties.


DC Water's Compliance Program promotes and enforces backflow prevention to reduce health risks posed by cross-connections. The Compliance Program's goals are educating the public on the importance of maintaining backflow preventers, eliminating unnecessary cross-connections, and preventing backflow incidents through inspection and regulation.


A cross-connection is a point in the drinking water system where a contaminant or non-potable water can potentially enter the drinking water supply. Examples of cross-connections include connections to lawn irrigation (residential and commercial), fire sprinklers, swimming pools, boilers, cooling towers, chillers and other industrial systems which require water. Backflow preventers and/or air gaps must be used on cross-connections to prevent the undesired flow of contaminants into the water supply.


If you are a property owner, manager, or facilities and maintenance service provider, you are responsible for ensuring that backflow preventers are installed correctly and maintained as required by the District of Columbia Construction Codes Supplement of 2013 and District of Columbia Municipal Regulation Title 21 Chapter 54.


Questions about cross-connection control should be directed to the DC Water Compliance Program by telephone at 202-364-3144 or through email at compliance@dcwater.com  

 

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Rock Creek Trail Site for Potomac River Tunnel Project
Ground Stabilization Work Begins Near Watergate Complex, starting Aug 25

Starting the week of August 25, DC Water will take another big step forward in the Potomac River Tunnel Project. Ground stabilization will begin at the Rock Creek Trail site, near the Watergate Complex, to drill secant piles that will form a retaining wall for the drop shaft.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
September 2, 2025
Tuesday, 10:00 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.