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In This Section

Alerts
EMERGENCY WATER MAIN REPAIR
15th St NW between R St and S St NWRead more >
EMERGENCY WATER OUTAGE
Read more >
EMERGENCY WATER OUTAGE
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See all Workzone Alerts
Due to an administrative closing, our Customer Service Department will close today at 3:45pm and reopen the next business day. Our 24/7 Command Center will remain open for emergency services only and can be reached at 202-612-3400. To make a payment, please call 202-354-3600 or visit www.mydcwater.com. We apologize for any inconvenience.

EMERGENCY WATER MAIN REPAIR

15th St NW between R St and S St NW
Read more

EMERGENCY WATER OUTAGE

Read more

EMERGENCY WATER OUTAGE

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Permits

Refunds & current Covid-19 submission instructions see Announcements

The RFI Process has been updated see Announcements

Forfeiture Announcements

Forfeiture Disputes Announcements

Developers/Homeowners Services

All residents, private companies and government agencies must obtain approval from DC Water prior to performing any work that directly or indirectly affects the public water and/or sewerage systems. The Permit Operations Department is the starting point for all of DC Water's permit services. Permit Operations can provide you with mapping of the existing water and sewer infrastructure and can answer many of your questions. If you have general permitting questions please call 202-646-8600.

We are located at:

1100 4th St SW, Suite 310

Washington, DC 20024

Directions here

Public Hours of Operation:

Monday - Wednesday and Friday

8:30am -4:00pm

Thursday

10:30am - 4pm

If your project is more complex, then your plan will need to be reviewed and approved by the Department of Engineering and Technical Services to verify your design is in conformance with DC Water Standards. If you have questions about larger more complex projects please call 202-646-8600.