Emergency Water Outage
Aug 25, 2026 | 12:55 PM

Emergency Water Outage
Aug 25, 2026 | 09:06 AM

EMERGENCY WATER MAIN BREAK
Aug 24, 2026 | 06:49 PM

Customer Center Related Videos

Welcome to DC Water's online resource center, where you can access a wealth of information through videos and tutorials. Whether you're looking to sign up for our Customer Advantage portal, learn about our assistance programs, or gain valuable insights into water lines inside your home, our video library has it all. Dive into our collection and discover step-by-step tutorials, expert tips, and in-depth explanations that empower you to make the most of our services and ensure the efficiency and safety of your water usage. Explore our videos today to become a more informed and confident DC Water customer.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Latest Blog Post
Emergency supplies arranged on a table, including bottled water, canned food, a backpack, first aid kit, flashlight, phone, medication and other essential items.
Simple Ways to Stay Prepared at Home
A few simple steps can help your household prepare for severe weather and temporary water or sewer service interruptions.
Upcoming Meeting

Upcoming Events

Aug 26
7:00 pm - 8:00 pm
Sep 6

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.