EMERGENCY WATER MAIN BREAK
Jul 25, 2026 | 08:40 PM

EMERGENCY WATER MAIN BREAK
Jul 25, 2026 | 04:44 PM

Customer Center Related Videos

Welcome to DC Water's online resource center, where you can access a wealth of information through videos and tutorials. Whether you're looking to sign up for our Customer Advantage portal, learn about our assistance programs, or gain valuable insights into water lines inside your home, our video library has it all. Dive into our collection and discover step-by-step tutorials, expert tips, and in-depth explanations that empower you to make the most of our services and ensure the efficiency and safety of your water usage. Explore our videos today to become a more informed and confident DC Water customer.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

DC Water Officials with NPS and ANC commissioners doing ceremonial groundbreaking
DC Water Breaks Ground on Piney Branch Tunnel, Final Phase of DC Clean Rivers Project

Today, DC Water broke ground on the Piney Branch Tunnel, the final major tunnel in our Clean Rivers Project. This work will help keep sewage and trash out of local waterways and make Rock Creek, the Potomac River, and the Chesapeake Bay cleaner for our community.

When we finish the Piney Branch Tunnel, it will hold at least 4.2 million gallons of rainwater and wastewater during heavy storms. Instead of overflowing into Piney Branch, that water will go to the Blue Plains Water Resource Recovery Facility, where it will be treated.

Latest Blog Post
Plastic bottles, cups and other floating debris on the surface of the Anacostia River before the Anacostia River Tunnel began operating.
Cleaner Waterways Start With Everyday Choices
Protecting our waterways starts with everyday actions and continues through critical infrastructure designed to keep pollution out of our rivers.
Upcoming Meeting
Date
July 28, 2026
Tuesday, 9:30 AM

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.