Billing and Payments
DC Water Cares - Financial Assistance
Start & Stop Service
Customer Service Contact Information
Headquarters
1385 Canal Street SE, Washington, DC 20003
202-787-2000
Open Weekdays, 8:00am - 5:00pm
Customer Service
202-354-3600
customer.service@dcwater.com
Open Weekdays, 8:00am - 5:00pm
Emergency Command Center 24/7
202-612-3400
Payment Options
There are several ways to send payment for your bill, via mail or online.
Your payment options