DC Water
In observance of the Thanksgiving holiday, DC Water’s offices will close at 2:00 p.m. on Wednesday November 22 and reopen at 8:00AM on Friday November 24. Our permits office at 1100 4th St. SW will close at 1:00 p.m. on Wednesday November 22 and reopen at 8:00AM on Friday November 24. If you have a water or sewer emergency, please call (202)612-3400. Bill payments can be made over the phone at (202)354-3600 or on https://www.mydcwater.com.

Walk in cash payments through Global Express are temporarily suspended. Customers who want to pay in cash may mail a money order to: DC Water Customer Service Dept., PO Box 97200, Washington, DC 20090. Customers can still make one-time payments with credit card or bank account online at MyDCWater. For more options, please visit dcwater.com/paying-your-bill.
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