Water Meters

Automatic Meter Reading

More than a decade ago, DC Water changed the meters to a fixed network, radio technology system called the automated meter reading (AMR) system. This program provided state-of-the-art technology that enabled actual reads from a meter without sending meter-reading personnel to individual homes. This AMR technology is also fully integrated with our Customer Billing and Information System. This means customers can retrieve daily meter readings and water usage information through their My DC Water account or by calling Customer Service at 202-354-3600.

How to Read Your Water Meter

DC Water can read most water meters in the District of Columbia electronically, so there's typically no need for you to read your water meter. However, DC Water provides the information below in case you want to read your water meter and calculate your monthly fees. We discourage reading outside water meters because removing and replacing the cap covers can be a safety hazard.

Follow these simple steps to figure out your water usage each month:

1. Note and record the "read" number on your water meter on the first of the month.

2. Record the "read" number at the end of the month.

3. Take the end-of-the-month number and subtract the first-of-the-month number from it.

DC Water bills in hundred cubic feet (ccf) units of measure and only charges for whole units. So, when reading your meter, disregard the numbers on the black background, because they are fractions. In the example below, the current reading is 8 ccfs. After subtracting 0 (the first-of-the-month reading), the total is 8 ccfs.

Previous Read: 

 

0 

0 

0 

0 

0 

0

Previous Read: 0 0 0 0 0 0                    

Current Read: 

 

0 

0 

0 

8 

4 

4

Current Read: 0 0 0 8 4 4 (read as "8")

TOTAL CONSUMPTION: 8-0000 = 8ccf

 

Determining Your Monthly Water and Sewer Charges

To determine your monthly water and sewer charges, multiply your usage by the current rate for water and the current rate for sewer services.

Don't forget to add in your meter fee, water service replacement fee, and impervious area charge, as well as the District of Columbia's fees to calculate your entire bill.