Tips for Preventing Cross Connections

Tips for Protecting Your Home or Business from Cross-connections

  • Learn how to eliminate or control cross-connections with backflow preventers.
  • Do not submerge hoses or place hoses where they could become submerged, such as sinks, tubs, or pools.
  • Install hose bib vacuum breakers on hose spigots.
  • Have your plumbing system surveyed for cross-connections by a certified backflow preventer inspector.
  • Ensure the correct backflow preventer is installed on your irrigation system.
  • Have your backflow prevention assembly(s) inspected annually by a certified backflow preventer inspector. For additional information on backflow preventers and air gaps, please refer to the Backflow Preventers link below in Customer Resources.
  • Immediately replace or repair any backflow prevention assembly that fails inspection.
  • Submit annual inspection reports to the DC Water Compliance Program.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Christening of TBM Emily with DC Water Interim General Manager Matt Brown holding bottle of tap water to christen Emily
DC Water Welcomes the Community Underground to See the Potomac River Tunnel and Christens Tunnel Boring Machine Emily

DC Water celebrated the christening of Emily today. It’s the second giant tunnel boring machine (TBM) that will help build the 5.5-mile Potomac River Tunnel. The celebration continued with Community Day. Residents and families met Emily and stepped inside the tunnel where she will soon begin digging.

Latest Blog Post
Emergency supplies arranged on a table, including bottled water, canned food, a backpack, first aid kit, flashlight, phone, medication and other essential items.
Simple Ways to Stay Prepared at Home
A few simple steps can help your household prepare for severe weather and temporary water or sewer service interruptions.
Upcoming Meeting
Date
October 8, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.