DC Water's

Please leave packaged water for those who need it. Tap water costs less than bottled water and is safer for the environment.

Mr. Gadis and water authority Leaders from 18 different states and the District signed onto the letter that was delivered today.

Disconnected residents will have their service restored upon request, assuring that every residential customer in the city has access to clean water.

On Thursday, March 19, CEO and General Manager David Gadis sent a message via email to customers detailing the latest steps we are taking to protect them and our employees. Click the link below to read the full message:

Message to Customers from CEO and General Manager David Gadis

The message includes important information about temporary modificatons to our Customer Service call options. Until ...

Until further notice, DC Water is suspending all planned water shutoffs for non-critical activities such as plumber or developer connections to the water system (including taps and abandonments) and for work associated with capital improvement projects. Crews will only perform water shutoffs when necessary to perform emergency repairs.

DC Water is taking steps to ensure customers have access to safe, clean water during the novel coronavirus (COVID-19) outbreak that has spread across the world and is now a rising public health concern in the District. The utility has already suspended service disconnections for non-payment and is also waiving late fees and offering more lenient repayment terms for customers who fall behind on ...

DC Water recently shared a detailed outline of both the progress made on cleaning waterways but also the authority’s plan to continue with current and future construction. The Clean Rivers project is intended to restore the health of local waterways by diverting combined stormwater and sewage away from the Anacostia and Potomac River and Rock Creek and instead treat it at Blue Plains. In the two ...

(Washington, DC) – On or about Monday, February 17, 2020, DC Water's contractor will begin working on Phase 2 at the 6^th & R Streets NW Construction Site which will require the reduction of 6^th Street NW to a single lane in both directions. All other current parking and travel restrictions surrounding the site will remain in place. It is expected that this work will take approximately three months ...

(Washington, DC) – In preparation for construction associated with the Northeast Boundary Tunnel Project (NEBT) (dcwater.com/NEBT), DC Water’s contractor will extend the Rhode Island Avenue NE Construction Site onto one lane of traffic, reducing the roadway from three lanes to two lanes in each direction. The contractor will begin a construction process for stabilizing the ground for excavation ...