DC Water's

News & Updates

At DC Water, we understand the importance of keeping our community informed about our services, projects, and achievements. Our news web page serves as a reliable source for the latest information on a range of topics.

contract for construction of the Potomac River Tunnel (PRT)
26 October, 2022

DC Water introduced an innovative financial assistance program during the pandemic to provide relief to income-eligible customers who do not directly pay a water bill. It was the first utility in the region, and one of the few in the country, to deliver financial assistance to those who pay their utilities through their rent or condo fees. To boost enrollment in the program, DC Water has just ...

contract for construction of the Potomac River Tunnel (PRT)
8 September, 2022

David Gadis appointed to NIAC as the leading water utilities expert. Mr. Gadis oversees the largest advanced wastewater facility in the world, serving 700,000 Washington, DC residents and 1.6 million people in surrounding counties.

contract for construction of the Potomac River Tunnel (PRT)
19 August, 2022

What: 

DC Water, Pepco and Washington Gas will host a Joint Utility Day to answer customer questions about utility services and help them understand and manage their utility bills. Ward 8 Councilmember Trayon White, Sr. and Representatives from the DC Department of Energy and Environment (DOEE), the DC Office of the People’s Counsel (DC OPC) and the Public Service Commission of the District of ...

contract for construction of the Potomac River Tunnel (PRT)
2 August, 2022

Five Draft Action Plans Available for Review and Public Comment Until August 22

RST large crane
7 April, 2022

Some of you may have become accustomed to seeing CC the Colossal Crane towering over the R Street NW construction site. Starting on or about Monday, April 11, 2022, we will say ‘goodbye’ to CC as the contractors will begin working after-hours to remove the large crane from the site. The crane will be disassembled during the day and transported at night between 11:00 p.m. and 5:00 a.m. to reduce ...

contract for construction of the Potomac River Tunnel (PRT)
21 March, 2022
  • Routine disinfectant switch begins today, continues until May 9
  • Regional drinking water system meets all Federal and state safety standards
  • Easy steps provided to eliminate any temporary change in water taste

DC Water, along with Arlington County and northeastern Fairfax County, will clean its tap water networks starting today. Water service continues uninterrupted during the process, which runs from ...

contract for construction of the Potomac River Tunnel (PRT)
17 March, 2022

Two Virtual Public Listening Sessions Scheduled for March 28 and March 31

contract for construction of the Potomac River Tunnel (PRT)
19 November, 2021

As communicated yesterday, DC Water investigated a dry weather overflow event at CSO 029 on the Potomac River. This was due to a leak from an 18” sewer pipe located near 3800 Reservoir Road, NW.

Overnight, crews were able to successfully bypass the leak to contain it and prevent further discharges to the Potomac. However, work to repair the leak was suspended for safety reasons during the periods ...

contract for construction of the Potomac River Tunnel (PRT)
18 November, 2021

DC Water was notified at 2:00 p.m. today, November 18, 2021, of a dry weather overflow event at CSO 029 due to a leak from an 18” sewer pipe into a storm sewer pipe that discharges to the Potomac River. The leak is located near 3800 Reservoir Road, NW. DC Water has notified regulatory agencies EPA Region III and DOEE, and stakeholders including District officials and the Coast Guard. We have also ...

contract for construction of the Potomac River Tunnel (PRT)
17 November, 2021

28 agencies and organizations will meet for one year to develop action plan

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Christening of TBM Emily with DC Water Interim General Manager Matt Brown holding bottle of tap water to christen Emily
DC Water Welcomes the Community Underground to See the Potomac River Tunnel and Christens Tunnel Boring Machine Emily

DC Water celebrated the christening of Emily today. It’s the second giant tunnel boring machine (TBM) that will help build the 5.5-mile Potomac River Tunnel. The celebration continued with Community Day. Residents and families met Emily and stepped inside the tunnel where she will soon begin digging.

Latest Blog Post
Emergency supplies arranged on a table, including bottled water, canned food, a backpack, first aid kit, flashlight, phone, medication and other essential items.
Simple Ways to Stay Prepared at Home
A few simple steps can help your household prepare for severe weather and temporary water or sewer service interruptions.
Upcoming Meeting
Date
October 8, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.