
DC Water will meet with District residents in all eight wards starting this week as part of an effort to hear from customers about rates and services.
Interim General Manager Henderson Brown IV will discuss how rates are set and how the Authority sets a budget for the coming year. Brown will also give an overview of many DC Water projects, including the Clean Rivers initiative, which grew out of ...

From March 26 through May 7, 2018, the disinfectant in drinking water will temporarily switch from chloramine to chlorine. The annual switch in water disinfection is part of a routine program to clean and maintain drinking water systems in the District of Columbia, Arlington County and the northeastern portion of Fairfax County.
These systems purchase treated drinking water from the Washington ...

Customers already pay lion's share of costs for important environmental effort to clean up local waterways

DC Water invites the development community (developers, builders) and the general public to attend the DC Water Public Open House, which will permit interested parties to share their thoughts on the new System Availability Fee (SAF) regulations. The revised SAF regulations, intended to recover the investment in available system capacity, are scheduled to go into effect this summer. DC Water’s ...

Temperatures in the region are nearing zero this week, causing broken water mains, frozen pipes and burst household plumbing. DC Water is currently attending to nearly 50 active water main breaks and is fielding more than 200 emergency weather-related calls per day.
In addition to the Authority’s Water Services crews, DC Water also calls upon contractors to assist when there are this many breaks ...

This week, temperatures in the District are expected to fall into the single digits. The cold has already caused frozen or broken pipes inside DC homes. There are steps you can take to help prevent the pipes in your home from freezing or breaking.
Pipes that freeze most frequently are those that are exposed to the outside, such as outdoor hose outlets, water sprinkler lines. The other more ...

Global Express authorized payment locations are temporarily unable to accept payments at this time. Until they resume service, please use one of our other payment methods.
Those who would like to make their payments using cash should obtain a money order and mail to:
DC Water and Sewer Authority
Customer Service Department
P.O. Box 97200
Washington, D.C. 20090
Customers whose payments may be ...

Closure Information for November 10, 2017
(Washington, DC) – DC Water is performing its annual storm drain cleaning on Canal Road, NW. This project will result in a road closure on Canal Road, NW between Foxhall Road and Arizona Avenue on Friday, November 10, 2017. Traffic will be detoured during the closure to allow crews to access the storm drains.
Important Information:
- Closures will occur ...

DC Water is reminding DC Department of Consumer and Regulatory Affairs construction permit applicants that the System Availability Fee (SAF) goes into effect on January 1, 2018 and that once in place it will impose a one-time fee on new, renovation and redevelopment construction projects.
In 2015, DC Water’s Board of Directors started a process to get public input about the fee and the ...

This Saturday, October 28, the public is encouraged to safely dispose of prescription and over-the-counter medications at more than 50 locations in the District and Virginia and Maryland suburbs, from 10:00 a.m. to 2:00 p.m. Residents can bring any quantity and type of unused medication to drop-off points and safely dispose of them in minutes.
"Some folks mistakenly believe flushing old medications ...