DC Water Welcomes New Chief Operating Officer

May 08, 2023
Jeffrey F. Thompson

Today, DC Water CEO and General Manager David L. Gadis welcomed Jeffrey F. Thompson to DC Water as the Authority’s new Chief Operating Officer and Executive Vice President.

“We are excited to have Jeff on board,” said Mr. Gadis. “He brings an impressive 32 years of engineering expertise and leadership acumen to this important role and is a strong addition to my Senior Executive Team.”

Mr. Thompson comes to DC Water from the Birmingham (AL) Water Works Board, where he had served as Assistant General Manager since 2019. In that capacity, he was responsible for ensuring permit compliance and providing safe, reliable water services to more than 770,000 customers across five jurisdictions.

“My family and I are very excited to be moving to the nation’s capital,” Mr. Thompson said. “It is a tremendous honor and privilege to serve DC Water’s employees and ratepayers. I look forward to continuing the record of striving for innovation and excellence in everything we do.”

Mr. Thompson is a licensed professional engineer and earned his bachelor’s degree in civil engineering from the University of Central Florida, and an Executive MBA from The University of Alabama. He began his professional career as a Water Resources Engineer for the Walt Disney Company and has served as a water executive in Central Florida, New England, and Miami before joining Birmingham Water Works, the largest regional utility in Alabama.

At DC Water, Mr. Thompson will oversee an Operations Cluster that is being restructured to more keenly focus on the core mission of delivering excellent water and wastewater services. The operational divisions under his leadership will include Wastewater Operations, Sewer and Pumping Operations, Water Operations, Engineering and Clean Rivers.

DC Water is also establishing a new Administrative Cluster, led by Chief Administrative Officer and Executive Vice President Wayne Griffith. This group will focus on delivering strategic, data-driven and digitally enabled services across the organization and for DC Water’s customers.

The Administration team will include Strategy and Performance, Information Technology, Fleet Management, Facilities Management, Security, Safety, Emergency Management and Customer Care.

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Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

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Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.