EMERGENCY WATER OUTAGE
Jul 13, 2026 | 04:00 PM

EMERGENCY WATER OUTAGE
Jul 13, 2026 | 04:00 PM

DC Water Welcomes New Chief Operating Officer

May 08, 2023
Jeffrey F. Thompson

Today, DC Water CEO and General Manager David L. Gadis welcomed Jeffrey F. Thompson to DC Water as the Authority’s new Chief Operating Officer and Executive Vice President.

“We are excited to have Jeff on board,” said Mr. Gadis. “He brings an impressive 32 years of engineering expertise and leadership acumen to this important role and is a strong addition to my Senior Executive Team.”

Mr. Thompson comes to DC Water from the Birmingham (AL) Water Works Board, where he had served as Assistant General Manager since 2019. In that capacity, he was responsible for ensuring permit compliance and providing safe, reliable water services to more than 770,000 customers across five jurisdictions.

“My family and I are very excited to be moving to the nation’s capital,” Mr. Thompson said. “It is a tremendous honor and privilege to serve DC Water’s employees and ratepayers. I look forward to continuing the record of striving for innovation and excellence in everything we do.”

Mr. Thompson is a licensed professional engineer and earned his bachelor’s degree in civil engineering from the University of Central Florida, and an Executive MBA from The University of Alabama. He began his professional career as a Water Resources Engineer for the Walt Disney Company and has served as a water executive in Central Florida, New England, and Miami before joining Birmingham Water Works, the largest regional utility in Alabama.

At DC Water, Mr. Thompson will oversee an Operations Cluster that is being restructured to more keenly focus on the core mission of delivering excellent water and wastewater services. The operational divisions under his leadership will include Wastewater Operations, Sewer and Pumping Operations, Water Operations, Engineering and Clean Rivers.

DC Water is also establishing a new Administrative Cluster, led by Chief Administrative Officer and Executive Vice President Wayne Griffith. This group will focus on delivering strategic, data-driven and digitally enabled services across the organization and for DC Water’s customers.

The Administration team will include Strategy and Performance, Information Technology, Fleet Management, Facilities Management, Security, Safety, Emergency Management and Customer Care.

Latest News

Pennyfield Lock Potomac Interceptor bypass pipeline running next to C & O Canal with equipment

There is no active spill or overflow. Work to strengthen the pipe to begin soon.

Today, DC Water completed construction on a temporary bypass system as part of sewer repairs on the Potomac Interceptor near Pennyfield Lock in Potomac, Maryland. Crews turned on the pumps and successfully tested the system. With the bypass now ready, it will allow us to begin the emergency repairs inside the pipe by carrying the wastewater around the repair area.

DC Water Officials with NPS and ANC commissioners doing ceremonial groundbreaking

Today, DC Water broke ground on the Piney Branch Tunnel, the final major tunnel in our Clean Rivers Project. This work will help keep sewage and trash out of local waterways and make Rock Creek, the Potomac River, and the Chesapeake Bay cleaner for our community.

When we finish the Piney Branch Tunnel, it will hold at least 4.2 million gallons of rainwater and wastewater during heavy storms. Instead of overflowing into Piney Branch, that water will go to the Blue Plains Water Resource Recovery Facility, where it will be treated.

Photo of the drop shaft looking from above down into the bottom

Starting the week of July 13, 2026, people who live, work or travel near the Canal Road NW entrance to Georgetown University may hear controlled blasting. This work is part of our Potomac River Tunnel Project.

When blasting happens, neighbors may hear a brief noise or feel light shaking. Drivers, cyclists, and pedestrians on Canal Road NW may also be stopped for a few minutes while we safely complete each blast.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

DC Water Officials with NPS and ANC commissioners doing ceremonial groundbreaking
DC Water Breaks Ground on Piney Branch Tunnel, Final Phase of DC Clean Rivers Project

Today, DC Water broke ground on the Piney Branch Tunnel, the final major tunnel in our Clean Rivers Project. This work will help keep sewage and trash out of local waterways and make Rock Creek, the Potomac River, and the Chesapeake Bay cleaner for our community.

When we finish the Piney Branch Tunnel, it will hold at least 4.2 million gallons of rainwater and wastewater during heavy storms. Instead of overflowing into Piney Branch, that water will go to the Blue Plains Water Resource Recovery Facility, where it will be treated.

Latest Blog Post
Five photos from the American Water Works Association (AWWA) ACE26 conference featuring panel discussions, technical presentations, networking, and attendees posing at the ACE26 display.
ACE26 Highlights: How DC Water Advanced the Conversation on Water
More than 80 DC Water employees joined thousands of water professionals in Washington, D.C., sharing expertise, building partnerships and advancing conversations that will help shape the future of water.
Upcoming Meeting
Date
July 16, 2026
Thursday, 9:30 AM

Upcoming Events

Jul 23
Jul 25

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.