EMERGENCY WATER MAIN REPAIR
Feb 07, 2026 | 04:00 AM

EMERGENCY WATER MAIN REPAIR
Feb 07, 2026 | 03:00 AM

EMERGENCY WATER OUTAGE
Feb 07, 2026 | 01:16 AM

DC Water Welcomes New Chief Operating Officer

May 08, 2023
Jeffrey F. Thompson

Today, DC Water CEO and General Manager David L. Gadis welcomed Jeffrey F. Thompson to DC Water as the Authority’s new Chief Operating Officer and Executive Vice President.

“We are excited to have Jeff on board,” said Mr. Gadis. “He brings an impressive 32 years of engineering expertise and leadership acumen to this important role and is a strong addition to my Senior Executive Team.”

Mr. Thompson comes to DC Water from the Birmingham (AL) Water Works Board, where he had served as Assistant General Manager since 2019. In that capacity, he was responsible for ensuring permit compliance and providing safe, reliable water services to more than 770,000 customers across five jurisdictions.

“My family and I are very excited to be moving to the nation’s capital,” Mr. Thompson said. “It is a tremendous honor and privilege to serve DC Water’s employees and ratepayers. I look forward to continuing the record of striving for innovation and excellence in everything we do.”

Mr. Thompson is a licensed professional engineer and earned his bachelor’s degree in civil engineering from the University of Central Florida, and an Executive MBA from The University of Alabama. He began his professional career as a Water Resources Engineer for the Walt Disney Company and has served as a water executive in Central Florida, New England, and Miami before joining Birmingham Water Works, the largest regional utility in Alabama.

At DC Water, Mr. Thompson will oversee an Operations Cluster that is being restructured to more keenly focus on the core mission of delivering excellent water and wastewater services. The operational divisions under his leadership will include Wastewater Operations, Sewer and Pumping Operations, Water Operations, Engineering and Clean Rivers.

DC Water is also establishing a new Administrative Cluster, led by Chief Administrative Officer and Executive Vice President Wayne Griffith. This group will focus on delivering strategic, data-driven and digitally enabled services across the organization and for DC Water’s customers.

The Administration team will include Strategy and Performance, Information Technology, Fleet Management, Facilities Management, Security, Safety, Emergency Management and Customer Care.

Latest News

Photo of giant rock and boulder removed

DC Water is releasing new findings regarding the environmental impacts following the January 19, collapse in a section of the Potomac Interceptor. Based on flow monitoring data collected before and after interim bypass pumping was activated, DC Water estimates approximately 243 million gallons of wastewater has overflowed from the collapse site.

Image of rock blockage taken by CCTV inside the Potomac Interceptor downstream of the collapse

Update on Extended Repairs, Safety Measures, and Water Quality Monitoring

Overnight CCTV inspection of the Potomac Interceptor revealed the blockage inside the collapsed sewer line is far more significant, showing a large rock dam stretching approximately 30 feet downstream of the original failure.

Three workers over the pit accessing the Potomac Interceptor for Cleaning

DC Water and its contractor are working to clean debris from a damaged section of the Potomac Interceptor, a sanitary sewer line that collapsed on January 19, along Clara Barton Parkway and the 495 ...

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Picture of new bike pedestrian path and traffic detour
New Path for Capital Crescent Trail Opens at Georgetown Waterfront Park

DC CLEAN RIVERS – POTOMAC RIVER TUNNEL PROJECT
If you bike, drive, or walk through Georgetown, we’ve got changes starting this week around the Potomac River Tunnel construction on Water Street NW. The Capital Crescent Trail has a new temporary detour through Georgetown Waterfront Park, open now for cyclists between 33rd and Potomac streets NW.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
February 19, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.