DC Water joins forces with Western Union for cash and debit card payments
DC Water today announced that the Authority has contracted with Western Union to offer walk-in payments at locations throughout the Metropolitan DC region and many more across the country. Now, customers can make walk-in payments with cash or debit card near their work, near their home or even while they are out of town ...
DC Water and its contractors continue to make repairs at 17th and D Streets, NW. The following road closures are still in effect:
- 17th Street, between C and E Streets, NW; and
- D Street, between 17th and 18th Streets, NW
The damage was more extensive than expected; however, DC Water and contractor crews have made significant progress. Over the weekend, crews assessed the damage and cleaned ...
DC Water crews remain on the scene of a hole that opened in the roadway at 17thand D Streets, NW. DC Water is currently continuing excavations and shoring of a trench to expose a 39” x 58” sewer that was damaged.
The repairs are expected to take close to a week and require road closures as follows:
- 17th Street, between C and E Streets, NW; and
- D Street, between 15th and 17th Streets, NW
A DC Water ...
DC Water is embracing a new set of six core values and will immediately move towards reshaping itself to operate more streamlined and businesslike under a strategic plan and realignment announced by Chief Executive Officer David L. Gadis.
DC Water Will Assist Federal Workers Impacted by Government Shutdown
DC Water announced today a plan to immediately begin working with any federal worker who may need additional flexibility in paying their bill because of the government shutdown.
“We stand ready to work with any customer. They are unintended victims in this situation and we are gladly willing to provide anyone affected by the ...
DC Water Statement on Federal Government Payment for Water and Sewer Services
The Federal Government typically pays DC Water in advance for water and sewer services at the beginning of each fiscal quarter. In early January, the Department of the Treasury informed the Authority that it would not be able to pay the full amount owed for the second quarter of FY19 due to the Government shutdown. The ...
Tunnel opened and operational during wettest year on record
Last Monday night’s rain was a fitting way to ring out the year—as 2018 goes into the books as the wettest year on record.
“This year was the ultimate test for the Clean Rivers Project tunnel system, said DC Water CEO and President David L. Gadis. “In the rainiest year on record, the tunnel, along with green infrastructure, beat all ...
Council legislation enables Office of the People’s Counsel to Engage on Water Issues
Next year DC Water customers will be able to work with the DC Office of the People’s Counsel if they have questions about their bills, under new legislation approved by the Council yesterday.
The new legislation brings several new services and resources to DC Water customers that previously were reserved only ...
More than 20,000 DC Water customers will have access to assistance with their water bills beginning in January 2019.
As temperatures fall across the region, DC Water prepares for its busy season of water main breaks. This past January, the frigid weather contributed to broken water mains across the region. In the District, we experienced more than 150 breaks over 11 days. For perspective, DC Water averages 400 water main breaks in a year.
In addition to the Authority’s Water Services crews, DC Water also calls ...
