New rates and fees for District water customers go into effect next month, as DC Water takes unprecedented steps to ask customers for input on future rate changes and minimize the impact of current increases.
The DC Water Board of Directors adopted the rates earlier this year and they go into effect beginning October 1. Customers will notice the changes on the next cycle of bills that will be ...
Hurricane Florence is shaping up to become one of the strongest strikes on record for the Carolinas, though the forecasted impacts for our region have lessened. In advance of landfall, DC Water is preparing its facilities and systems across the District for wind, rain and potential flooding.
The District’s drinking water treatment facilities— operated by the U.S. Army Corps of Engineers ...
Many DC Water customers in Ward 8 will begin to see the benefits of several years’ worth of DC Water projects when their water pressure increases this week. Beginning today, the pressure is scheduled to be increased gradually over several weeks for a total increase of 22 pounds per square inch (psi).
Some customers in the area, especially on upper floors, have historically experienced low water ...
Report delivered to the Board of Directors includes recommendations for improvements in both operations and communications.
(Washington, DC) – As part of its Northeast Boundary Tunnel (NEBT) Project, DC Water is initiating work at the 4th Street Construction Site (CS) beginning on August 21, 2018. The 4th Street CS will occupy both northbound lanes of 4th Street NE between Rhode Island Avenue NE and Adams Street NE, reducing travel to one lane southbound. Lincoln Road NE is the alternate route providing access to ...
Many DC Water customers in Ward 8 will begin to enjoy better water pressure later this month, thanks to a new water tower, the first added in the District in 70 years. Beginning on or about August 27, the pressure is scheduled to be increased gradually during several weeks until a pressure increase of 22 pounds per square inch (psi) is reached.
DC Water has been planning for this pressure ...
DC Water is warning customers that scammers claiming to represent the utility may be calling and asking for personal information or requesting to send a technician to the home. DC Water has received several reports from customers who stated they received such a call and one customer received an at-home visit from someone claiming he was from the water/electric utility and was checking for high ...
Tests confirm drinking water is safe, no contamination in distribution system
Latest Test Results Expected by 10 AM Sunday Morning
Updated: 1:49 P.M.: New interactive map available
DC Water has determined boundaries for a smaller affected area under the boil water advisory. No contamination was detected outside of this area. Customers can view the interactive map or call the 24-Hour Command Center at (202) 612-3400 to verify if they reside in the affected area. Customers located in the affected area should continue boiling ...
