DC Water's

News & Updates

At DC Water, we understand the importance of keeping our community informed about our services, projects, and achievements. Our news web page serves as a reliable source for the latest information on a range of topics.

contract for construction of the Potomac River Tunnel (PRT)
2 April, 2020

(Washington, DC) – DC Water’s contractor will install extensometers on the 800- and 900-blocks of Rhode Island Avenue NE. This work is a part of the Northeast Boundary Tunnel Project (dcwater.com/NEBT). Extensometers are deep borehole monitors installed to measure any soil displacement during the construction of the tunnel. Travel lanes on Rhode Island Avenue NE will be reduced to two lanes around ...

contract for construction of the Potomac River Tunnel (PRT)
2 April, 2020

DC Water reminds customers to be wary of any scams, including phone scams demanding payment for continued water service or offers of special water filters to provide protection from COVID-19.

 

DC Water is not disconnecting customers during this pandemic and even went a step further, restoring service for those recently disconnected.  



DC Water is contacting past due customers to make payment or ...

contract for construction of the Potomac River Tunnel (PRT)
31 March, 2020

DC Water board and committee meetings will now all be accessible to the public as the authority takes steps to limit gatherings but still conduct all business in public.

Today’s announcement means audio and occasionally visual components of the board meetings, along with agendas and all documents discussed by members, will be available at this link:   https://www.dcwater.com/board-calendar

Chief ...

Don't flush wipes image
27 March, 2020

As toilet paper is now so hard to find, many District residents and employees are turning to alternatives. If you must use something other than toilet paper, please be sure to discard it in the trash.



Only toilet paper is designed to break apart in pipes and sewers. Toilet paper goes through extensive testing to ensure that it disintegrates as it is flushed, other products remain intact and ...

contract for construction of the Potomac River Tunnel (PRT)
26 March, 2020
  • Routine disinfectant switch begins next week, continues into May
  • Regional drinking water system meets all Federal and state safety standards
  • Easy steps to eliminate any temporary change in water taste
  • Virus transmission is not a risk in drinking water

The District of Columbia, Arlington County and the northeastern Fairfax County will clean out their tap water network starting Monday—a safe ...

contract for construction of the Potomac River Tunnel (PRT)
25 March, 2020

(Washington, DC) – DC Water’s contractor will install extensometers on the 800-block of Rhode Island Avenue NE. This work is a part of the Northeast Boundary Tunnel Project, dcwater.com/NEBT. Extensometers are deep borehole monitors installed to measure any soil displacement during the construction of the tunnel.

The contractor will install two extensometers in the westbound center lane of Rhode ...

Photo of water flowing from a tap
25 March, 2020

Please leave packaged water for those who need it. Tap water costs less than bottled water and is safer for the environment.

contract for construction of the Potomac River Tunnel (PRT)
24 March, 2020

Mr. Gadis and water authority Leaders from 18 different states and the District signed onto the letter that was delivered today.

contract for construction of the Potomac River Tunnel (PRT)
22 March, 2020

Disconnected residents will have their service restored upon request, assuring that every residential customer in the city has access to clean water.

contract for construction of the Potomac River Tunnel (PRT)
20 March, 2020

On Thursday, March 19, CEO and General Manager David Gadis sent a message via email to customers detailing the latest steps we are taking to protect them and our employees. Click the link below to read the full message:

Message to Customers from CEO and General Manager David Gadis

The message includes important information about temporary modificatons to our Customer Service call options. Until ...

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Christening of TBM Emily with DC Water Interim General Manager Matt Brown holding bottle of tap water to christen Emily
DC Water Welcomes the Community Underground to See the Potomac River Tunnel and Christens Tunnel Boring Machine Emily

DC Water celebrated the christening of Emily today. It’s the second giant tunnel boring machine (TBM) that will help build the 5.5-mile Potomac River Tunnel. The celebration continued with Community Day. Residents and families met Emily and stepped inside the tunnel where she will soon begin digging.

Latest Blog Post
Emergency supplies arranged on a table, including bottled water, canned food, a backpack, first aid kit, flashlight, phone, medication and other essential items.
Simple Ways to Stay Prepared at Home
A few simple steps can help your household prepare for severe weather and temporary water or sewer service interruptions.
Upcoming Meeting
Date
November 12, 2026
Thursday, 9:30 AM

Upcoming Events

Nov 12
6:30 pm - 7:30 pm

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.