DC Water's

News & Updates

At DC Water, we understand the importance of keeping our community informed about our services, projects, and achievements. Our news web page serves as a reliable source for the latest information on a range of topics.

Photo shows an adult washing a glass in the sink with the faucet running.
15 March, 2024

The U.S. Army Corps of Engineers’ Washington Aqueduct, which supplies water to DC Water, annually performs a temporary disinfectant switch from chloramine to chlorine. This year, the switch runs from March 25 to May 6. During that time, customers may notice temporary minor changes in taste and odor.

Road restoration on Rhode Island Ave NE
7 March, 2024

(Washington, DC) –  On or about the week of March 11, 2024, DC Water’s contractor will begin night work to mill and pave Rhode Island Avenue, NE between 12th Street and 5th Street. The contractor will mill and pave Rhode Island Avenue in each direction beginning at the center median lanes. Two lanes of traffic in each direction will be maintained and shifted around the work zones.  

During this ...

contract for construction of the Potomac River Tunnel (PRT)
15 February, 2024

WASHINGTON, DC — DC Water is warning customers that scammers claiming to represent the utility may be calling and asking for credit card or bank account information. DC Water has received a few reports from customers who stated they received a call that appeared to be from a DC Water number, demanding payment for continued water service. However, DC Water did not make the calls.

Customers should be ...

contract for construction of the Potomac River Tunnel (PRT)
23 January, 2024

(Washington, D.C.) – The District of Columbia Water and Sewer Authority (DC Water) experienced an unexpected loss of water supply from the Army Corps of Engineers’ Washington Aqueduct, resulting in a loss of pressure in DC Water’s distribution system on Friday, January 19, 2024.

The drop in pressure triggered a Boil Water Advisory which impacted 19,000 customers in Wards 3, 4, and a small portion ...

contract for construction of the Potomac River Tunnel (PRT)
20 January, 2024

Advisory impacts more than 19,000 customers in some neighborhoods of Northwest and Northeast DC

contract for construction of the Potomac River Tunnel (PRT)
20 January, 2024

Aviso impacta a más de 19,000 clientes en algunos vecindarios del Noroeste y Noreste de DC

contract for construction of the Potomac River Tunnel (PRT)
20 January, 2024

Please note, these water distribution sites were in operation on the evening of Friday, January 19, 2024. If you still need assistance securing bottled water, please call 311. 

DC Water issued a Boil Water Advisory today for some customers that experienced a loss of water pressure on Friday, January 19, 2024. To read the full advisory, visit https://www.dcwater.com/whats-going-on/news/dc-water ...

Imacted Area
19 January, 2024

Este es un aviso de precaución para los clientes en el área impactada para que hiervan el agua que puede ser ingerida debido a agua de calidad desconocida en esta área localizada del sistema.

Impacted Area
19 January, 2024

The District of Columbia Water and Sewer Authority (DC Water) issued a Boil Water Advisory today for some customers that are or have had loss of water pressure on Friday, January 19, 2024. This is a precautionary notice to customers in the impacted area to boil water that may be ingested due to water of unknown quality in this localized area of the system. Do not drink the water without boiling it ...

contract for construction of the Potomac River Tunnel (PRT)
12 January, 2024

DC Water customers who pay their bills online or by phone will see some changes beginning next month. DC Water is switching to a new platform to process payments. Also, due to a steep increase in merchant card fees, in February the Authority will start assessing a processing fee on all payments made by credit/debit card.

The credit card processing fee will enable DC Water to recoup the costs of ...

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Placeholder DC Water Image
Piney Branch Parkway Temporary Closure and Relocation

DC Water has nearly completed construction site preparation for the Piney Branch Tunnel project, including tree removal, and installation of fences

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting

Upcoming Events

May 16
2:00 pm - 6:00 pm
May 20

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.