DRINKING WATER ADVISORY: DC Water Lifts Boil Water Advisory for affected customers in Northeast DC

December 06, 2024

All DC Water customers in the impact area under the boil water advisory can use tap water for all purposes after following the instructions provided below. 

DC Water issued the boil water advisory on Tuesday, December 3, as a conservative measure to protect public health due to low or no water pressure in the impacted area. We sincerely appreciate our customers’ patience while we took necessary precautions to ensure the safety of the tap water we deliver. 

DC Water lifted the boil water advisory after tests confirmed that drinking water meets all water quality safety standards. DC Water tested water samples from multiple sites in the affected area and has verified that there were no pathogenic organisms introduced from the loss of pressure in some portions of the distribution system.  

The advisory affected 2,787 customers in upper Northeast DC, east of the Anacostia River, including the River Terrace, Mayfair, Eastland Gardens, Kenilworth, Deanwood, and Central Northeast neighborhoods and Anacostia Park. Customers residing in the previously affected area should take the following precautions before returning to normal water usage: 

  • Run the cold water taps for 10 minutes (if water was not used at all during the advisory).
  • Discard food, beverages or ice prepared with water that was not boiled during the advisory.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this public notice in a public place or distributing copies by hand or mail. 

Customers with questions may contact DC Water Customer Service at (202) 354-3600 (Monday-Friday, 8 a.m. to 5 p.m.) or the 24-Hour Command Center at 202-612-3400.

 Information is also available at dcwater.com and Bilingual FAQs are provided at www.dcwater.com/boilwaterFAQ.
 

Este aviso y más información están también disponibles en www.dcwater.com y preguntas frecuentes bilingües se encuentran en www.dcwater.com/boilwaterFAQ.

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