DRINKING WATER ADVISORY: DC Water Lifts Boil Water Advisory for affected customers in Northeast DC

December 06, 2024
**Advisory is Lifted as of 6:00 a.m., December 6, 2024** 

All DC Water customers in the impact area under the boil water advisory can use tap water for all purposes after following the instructions provided below. 

DC Water issued the boil water advisory on Tuesday, December 3, as a conservative measure to protect public health due to low or no water pressure in the impacted area. We sincerely appreciate our customers’ patience while we took necessary precautions to ensure the safety of the tap water we deliver. 

DC Water lifted the boil water advisory after tests confirmed that drinking water meets all water quality safety standards. DC Water tested water samples from multiple sites in the affected area and has verified that there were no pathogenic organisms introduced from the loss of pressure in some portions of the distribution system.  

The advisory affected 2,787 customers in upper Northeast DC, east of the Anacostia River, including the River Terrace, Mayfair, Eastland Gardens, Kenilworth, Deanwood, and Central Northeast neighborhoods and Anacostia Park. Customers residing in the previously affected area should take the following precautions before returning to normal water usage: 

  • Run the cold water taps for 10 minutes (if water was not used at all during the advisory).
  • Discard food, beverages or ice prepared with water that was not boiled during the advisory.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this public notice in a public place or distributing copies by hand or mail. 

Customers with questions may contact DC Water Customer Service at (202) 354-3600 (Monday-Friday, 8 a.m. to 5 p.m.) or the 24-Hour Command Center at 202-612-3400.

 Information is also available at dcwater.com and Bilingual FAQs are provided at www.dcwater.com/boilwaterFAQ.
 

Este aviso y más información están también disponibles en www.dcwater.com y preguntas frecuentes bilingües se encuentran en www.dcwater.com/boilwaterFAQ.

Latest News

Graphic invitation to Community Day on September 19 from 10:30 a.m. t0 3 p.m.

DC Water Opens the West Potomac Park Construction Site to the Public for Tours, Activities and More

Ever wonder what it takes to build a 5.5-mile tunnel beneath the nation’s capital? On Saturday, September 19, DC Water invites the community for a rare opportunity to experience one of the District’s largest infrastructure projects up close and underground.

Photo of manhole entrance withe completed geopolymer

Second of four high-priority repair projects is now complete

DC Water has completed the second of four critical repair projects on the Potomac Interceptor Sewer Line. Crews finished strengthening a 490-foot section of the pipe at Broad Run in Loudoun County today.

Image of Clara Barton Parkway showing lane closure

Beginning this week and continuing through the end of September, DC Water will temporarily close one lane overnight on Clara Barton Parkway at the Maryland-D.C. border. The closures are necessary to allow crews to safely begin geopolymer work, a concrete-like material, applied inside the sewer line as part of emergency repairs to a section of the Potomac Interceptor.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Graphic invitation to Community Day on September 19 from 10:30 a.m. t0 3 p.m.
Go Behind the Scenes at the Potomac River Tunnel Project Community Day

DC Water Opens the West Potomac Park Construction Site to the Public for Tours, Activities and More

Ever wonder what it takes to build a 5.5-mile tunnel beneath the nation’s capital? On Saturday, September 19, DC Water invites the community for a rare opportunity to experience one of the District’s largest infrastructure projects up close and underground.

Latest Blog Post
Emergency supplies arranged on a table, including bottled water, canned food, a backpack, first aid kit, flashlight, phone, medication and other essential items.
Simple Ways to Stay Prepared at Home
A few simple steps can help your household prepare for severe weather and temporary water or sewer service interruptions.
Upcoming Meeting

Upcoming Events

Sep 19
Sep 19

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.