DC Water's

News & Updates

At DC Water, we understand the importance of keeping our community informed about our services, projects, and achievements. Our news web page serves as a reliable source for the latest information on a range of topics.

contract for construction of the Potomac River Tunnel (PRT)
5 October, 2017

DC Water’s Board of Directors today announced that General Counsel Henderson J. Brown, IV will serve as Acting CEO and General Manager upon the departure of current CEO George S. Hawkins. Hawkins announced his December departure last month.

Henderson Brown rejoined DC Water as General Counsel in March 2016 after originally serving the Authority in the same capacity from 1998-2004. During his ...

Photo of George Hawkins
7 September, 2017

George Hawkins joined DC Water in 2009. Intends to serve in his current role until December 29, 2017.

contract for construction of the Potomac River Tunnel (PRT)
9 August, 2017

As of today, DC Water customers can access their online accounts anywhere, anytime, from the convenience of their smartphone or tablet. The mobile My DC Water app is available—free of charge— for Android in the Google Play Store and for the iPhone in the Apple App Store.

DC Water is excited to announce this new capability as part of its continued focus on improving customer service. DC Water ...

contract for construction of the Potomac River Tunnel (PRT)
8 August, 2017

Traffic Advisory

DC Water Clean Rivers Project Brings Short Duration Road and Sidewalks closures to I-66 Roosevelt Bridge and Rock Creek Parkway (at the Kennedy Center for Performing Arts)

Closure Information for August 14, 2017

 

(Washington, DC) – DC Water’s is performing construction activities as part of its Clean Rivers Project in the southern portion of the John F. Kennedy Center for the ...

contract for construction of the Potomac River Tunnel (PRT)
27 July, 2017

DC Water Board Chair Selected for Top Financial Post

DC Water CEO and General Manager George S. Hawkins announced today that DC Water has named a new Chief Financial Officer, Matthew Brown. Brown has been serving as the Director, Office of Budget and Finance for the District of Columbia since January 2015 and as the DC Water Chairman of the Board since 2015.

“We are extraordinarily fortunate ...

contract for construction of the Potomac River Tunnel (PRT)
27 July, 2017

DC Water has launched a new web portal for customers to make payments and view water usage. The new web portal is a significant upgrade from DC Water’s first generation product that debuted in 2000.

“This year we set out to make significant improvements to the customer experience,” commented George S. Hawkins, DC Water CEO and General Manager. “In January, we introduced a revamped website and now ...

contract for construction of the Potomac River Tunnel (PRT)
14 July, 2017

Innovative partnership with Water Environment Federation provides sustainable careers

Map of DC Clean Rivers projects
6 July, 2017

Our largest contract ever is for a 5-mile segment of the DC Clean Rivers Project 

contract for construction of the Potomac River Tunnel (PRT)
12 June, 2017

DC Water Sewer Rehabilitation Project Brings Temporary Lane Closure to Canal Road, NW

Motorists advised to use alternate routes June 19 - June 26, 2017

(Washington, DC) – DC Water is performing construction activities as a part of the Sewer Rehabilitation Project for the Upper Potomac Interceptor (UPI). The project is an outcome of the intense rain events of 2015 that resulted in sewer system ...

Screen shot from Open Data Portal
1 June, 2017

New online platform makes key information public

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Christening of TBM Emily with DC Water Interim General Manager Matt Brown holding bottle of tap water to christen Emily
DC Water Welcomes the Community Underground to See the Potomac River Tunnel and Christens Tunnel Boring Machine Emily

DC Water celebrated the christening of Emily today. It’s the second giant tunnel boring machine (TBM) that will help build the 5.5-mile Potomac River Tunnel. The celebration continued with Community Day. Residents and families met Emily and stepped inside the tunnel where she will soon begin digging.

Latest Blog Post
Emergency supplies arranged on a table, including bottled water, canned food, a backpack, first aid kit, flashlight, phone, medication and other essential items.
Simple Ways to Stay Prepared at Home
A few simple steps can help your household prepare for severe weather and temporary water or sewer service interruptions.
Upcoming Meeting
Date
November 12, 2026
Thursday, 9:30 AM

Upcoming Events

Nov 12
6:30 pm - 7:30 pm

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.