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    January 27, 2026
    Tuesday, 9:30 AM
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    Map of lane closure
    Traffic Advisory: Rock Creek and Potomac Parkway NW Lane Closure Beginning Jan 19

    Beginning on or about January 19, 2026, weather permitting, DC Water will implement a temporary lane closure on Rock Creek and Potomac Parkway NW b

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    A helicopter lowers a drill rig to workers on the Potomac River.
    DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
    When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
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    Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.

alerts

DC Water is working to contain a sanitary sewer overflow from the Potomac Interceptor sewer line in Maryland. Drinking water is not impacted. Click here for full details.

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Emergency Water Outage
Jan 24, 2026 | 02:30 PM
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10,000 and Counting!

Washington football great Darrell Green joined us to surprise a lucky homeowner and celebrate a major milestone for our Lead Free DC program. In October, we completed the 10,000th replacement of a lead service line. We are now nearly a quarter of the way to reaching our goal of replacing all of the lead service lines in the District of Columbia.

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Washington football legend Darrell Green, DC Water staff and members of the community pose for a photo after an event celebrating the 10,000 lead service line replacement.

Pure Water DC

We are celebrating the launch of Pure Water DC, a groundbreaking program designed to strengthen the District’s water supply resilience and secure a second source of drinking water for the nation’s capital. This effort comes in response to growing risks posed by reliance on a single water source—the Potomac River.

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DC Water CEO David Gadis speaks at the launch of Pure Water DC.

Lending a Helping Hand

Holiday season is here, and so is extra support for your water bill. Our DC Water Cares assistance programs and flexible payment plans can help you stay on track. 

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A customer care associate speaks by phone to a customer. The associate is holding a microphone in her right hand while she looks at a computer screen.

Meet Mary the TBM

TBM stands for tunnel boring machine and Mary is going to mine the northern leg of the Potomac River Tunnel. Mayor Muriel Bowser led the ceremonial blessing - a tradition in mining - with a bottle of DC tap water, symbolizing the District’s commitment to cleaner waterways and marking the beginning of Mary’s historic journey.

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Mayor Bowser and other dignitaries pose for a photo in front of Mary the tunnel boring machine.

Are You In The Know?

Board of Directors meetings are held the first Thursday of every month and are open to the public. Join us in-person or watch online.

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Board of Directors 2025
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WHAT'S NEW

DC Water Prepares Crews and Equipment to Respond to Water Emergencies Ahead of Major Winter Storm

Measures in Place to Help Ensure Water Service and Customer Safety

Read More
A DC Water employee breaks up ice on a sidewalk

WHAT'S NEW

UPDATE: Pumps are in Place and DC Water is Reinforcing Receiving Section of Potomac Interceptor to Complete Bypass

DC Water Expects to Start Turning on Bypass Pumps on Monday.

Read More
Three pumps installed as part of the bypass system

WHAT'S NEW

DC Water Working to Install Bypass Pumps, as Progress Continues to Contain Sewer Overflow

Additional work completed to remove upper lock gates on C & O Canal locks.

Read More
A gate is removed at Lock 11 on the C & O Canal

LATEST NEWS

NEWS & UPDATES

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News Category (field_news_category)
Flyer reads Join Us January 28 6 p.m. - 7 p.m.

08
Jan

Frozen Ground, Forward Motion: How DC Water Keeps Lead Service Line Replacements Moving in Winter

Image of Wendy with EPA Letter

04
Dec

Know Your Pipes: DC Water Sends Annual Notifications to Help Customers Stay Informed

Graphic showing LFDC work on a block, date and time of the virtual meeting

16
Oct

Explore More Options for Lead Service Line Replacement, Oct 22

Group Photo with homeowner

09
Oct

DC Water Celebrates 10,000 Lead Service Line Replacements alongside NFL Great Darrell Green

Lead Free DC Lead Service Line Replacement construction work

07
Jul

What to expect during lead service line replacement, next Lead Free DC Webinar

Lead Fee DC workers at home getting lead service line replacement

07
Mar

Next Lead Free DC Webinar to Highlight Restoring Your Yard, New Expanded Dashboard

Photo of four workers at NW DC home replacing the lead service line. Worker brings a ladder in.

31
Oct

DC Water Launches New Lead Free DC Webinar Series

Image of smiling girl holding out a glass of water. The text says "Lead Free For Me. Join DC Water and Community Partners for this special event.

30
Sep

Join DC Water for fun, food, and the roadmap to be “Lead Free for Me”

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About DC Water
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Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

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alert

DC Water wants to help you catch up on your water bills. Certain late fees and penalties– and 10% of the balance — waived for eligible customers through a limited time Catch Up offer. You must pay the remaining balance by May 31, 2023. Click dcwater.com/cares to learn about this and other assistance. Most customers are eligible for payment arrangements.

Announcement

Map of lane closure
Traffic Advisory: Rock Creek and Potomac Parkway NW Lane Closure Beginning Jan 19

Beginning on or about January 19, 2026, weather permitting, DC Water will implement a temporary lane closure on Rock Creek and Potomac Parkway NW b

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
D.C. Retail Water and Sewer Rates Committee Meeting
Date
January 27, 2026
Tuesday, 9:30 AM

Upcoming Events

What you might be looking for?
Pay Your Bill
Careers
Contacts
Cust. Assistance Program
Lead Free DC
Payments & Billing
Workzone Alerts
Start or Stop Service
You might be looking for?
Blue plains
FY2023-24 Rates
Combined Sewer System
Drinking Water
Budget & Finance plan
Strategic Plan
Waste water Treatment
Meeting Minutes

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.

You might be looking for?
Lead Pipe Replacement
2023 Chlorine Switch
Water Quality in your Home
Water Quality
Free lead Test
Water Quality Reports
Water Main Dashboard
Open data portal
You might be looking for?
Request a Tour
Boil Water Advisory
FAQs
Watch Board Meetings
Potomac River Tunnel
NEBP
Green Infrastructures
Piney Branch
You might be looking for?
Standard details and Forms
Construction Standards
Active Solicitations
DC Water Works
Third Party Portal
Request for Information
Do Business with DC Water
Useful Links