EMERGENCY WATER MAIN REPAIR
Feb 07, 2026 | 04:00 AM

EMERGENCY WATER MAIN REPAIR
Feb 07, 2026 | 03:00 AM

EMERGENCY WATER OUTAGE
Feb 07, 2026 | 01:16 AM

Bottled Water Distribution

January 20, 2024

Please note, these water distribution sites were in operation on the evening of Friday, January 19, 2024. If you still need assistance securing bottled water, please call 311. 

DC Water issued a Boil Water Advisory today for some customers that experienced a loss of water pressure on Friday, January 19, 2024. To read the full advisory, visit https://www.dcwater.com/whats-going-on/news/dc-water-issues-boil-water-…

Free bottled water for drinking and cooking is available to impacted residents Friday, January 19 at:

Drive carefully due to recent snowfall and please be patient at pickup locations. If you are unable to visit one of the pickup locations, call 311.

Customers should boil water for at least 1 minute before:

  • Drinking
  • Brushing teeth
  • Preparing, washing, and cooking food
  • Preparing infant formula
  • Making ice
  • Giving water to pets

People in the area should:

  • Discard any beverages and ice made after 11 am on Friday, January 19, 2024.
  • Run cold water until clear (if discolored) prior to boiling.
  • Run cold water for 2 minutes if known sources of lead are present prior to boiling.
  • Bring water to a rolling boil for 1 minute and let it cool.
  • Store cooled water in a clean, covered container.

 

Latest News

Photo of giant rock and boulder removed

DC Water is releasing new findings regarding the environmental impacts following the January 19, collapse in a section of the Potomac Interceptor. Based on flow monitoring data collected before and after interim bypass pumping was activated, DC Water estimates approximately 243 million gallons of wastewater has overflowed from the collapse site.

Image of rock blockage taken by CCTV inside the Potomac Interceptor downstream of the collapse

Update on Extended Repairs, Safety Measures, and Water Quality Monitoring

Overnight CCTV inspection of the Potomac Interceptor revealed the blockage inside the collapsed sewer line is far more significant, showing a large rock dam stretching approximately 30 feet downstream of the original failure.

Three workers over the pit accessing the Potomac Interceptor for Cleaning

DC Water and its contractor are working to clean debris from a damaged section of the Potomac Interceptor, a sanitary sewer line that collapsed on January 19, along Clara Barton Parkway and the 495 ...

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Picture of new bike pedestrian path and traffic detour
New Path for Capital Crescent Trail Opens at Georgetown Waterfront Park

DC CLEAN RIVERS – POTOMAC RIVER TUNNEL PROJECT
If you bike, drive, or walk through Georgetown, we’ve got changes starting this week around the Potomac River Tunnel construction on Water Street NW. The Capital Crescent Trail has a new temporary detour through Georgetown Waterfront Park, open now for cyclists between 33rd and Potomac streets NW.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
February 19, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.