Bottled Water Distribution

January 20, 2024

Please note, these water distribution sites were in operation on the evening of Friday, January 19, 2024. If you still need assistance securing bottled water, please call 311. 

DC Water issued a Boil Water Advisory today for some customers that experienced a loss of water pressure on Friday, January 19, 2024. To read the full advisory, visit https://www.dcwater.com/whats-going-on/news/dc-water-issues-boil-water-…

Free bottled water for drinking and cooking is available to impacted residents Friday, January 19 at:

Drive carefully due to recent snowfall and please be patient at pickup locations. If you are unable to visit one of the pickup locations, call 311.

Customers should boil water for at least 1 minute before:

  • Drinking
  • Brushing teeth
  • Preparing, washing, and cooking food
  • Preparing infant formula
  • Making ice
  • Giving water to pets

People in the area should:

  • Discard any beverages and ice made after 11 am on Friday, January 19, 2024.
  • Run cold water until clear (if discolored) prior to boiling.
  • Run cold water for 2 minutes if known sources of lead are present prior to boiling.
  • Bring water to a rolling boil for 1 minute and let it cool.
  • Store cooled water in a clean, covered container.

 

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Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

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Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.