With December getting off to a near-record cold start now is the time to act. Winter weather can bring risks like frozen pipes, water main breaks, and other emergencies that can disrupt your water service. Don’t wait for something to happen. DC Water encourages customers to prepare now and know what to do if the unexpected happens. 

During the winter, frozen pipes can burst and cause expensive water damage inside your home. Water mains are also susceptible to swings in temperature during freeze-thaw cycles which may contribute to breaks in aging infrastructure. If service is interrupted, you’ll ...

TRAFFIC ADVISORY - CLEAN RIVERS - POTOMAC RIVER TUNNEL PROJECT

DC Water is in the final stretch of its slope stabilization project along Canal Road NW, a critical project that will pave the way for Potomac River Tunnel construction at this site. Beginning, the week of December 15, 2025, one westbound lane of Canal Road will be closed during daytime, off-peak hours on weekdays and Saturdays to hydroseed the slope.

DC Water is reaching out to nearly 25,000 customers this month with important information about the material of their water service lines. These annual notifications are part of DC Water’s ongoing commitment to prevent exposure to lead and remove lead service lines from the District’s drinking water system through the Lead Free DC initiative.