Spring Cleaning in the Region’s Drinking Water System

March 11, 2014

From March 17 through April 28, 2014, the disinfectant in drinking water will temporarily switch from chloramine to chlorine.

The annual switch in water disinfection is part of a routine program to clean and maintain drinking water systems in the District of Columbia, Arlington County and the northeastern portion of Fairfax County. During the temporary switch to chlorine, local water authorities will also conduct system-wide flushing to enhance water quality. This program is a common practice for many U.S. water systems that use chloramine during the majority of the year.

The Washington Aqueduct is the organization responsible for treating and disinfecting drinking water for its wholesale customers: DC Water, Arlington County, and Fairfax Water. Local water authorities are responsible for monitoring drinking water to ensure chlorine levels continue to meet safe target levels.

Individuals and business owners who take special precautions to remove chloramine from tap water, such as dialysis centers, medical facilities and aquatic pet owners, should continue to take the same precautions during the temporary switch to chlorine. Most methods for removing chloramine from tap water are effective in removing chlorine. Individuals with special health concerns should consult a health care provider on the use of tap water.

During this time, individuals may notice a slight change in the taste and smell of their drinking water. Local water authorities recommend running the cold water tap for approximately two minutes and refrigerating tap water to reduce the chlorine taste and odor. Water filters are also effective for reducing chlorine taste and odor. For more information, please see Frequently Asked Questions (link below) or contact the appropriate water authority.

DC Water: 202-612-3440 (Monday-Friday, 8:00 a.m. - 4:30 p.m.) or 202-612-3400 (24-hour)

Arlington County: 703-228-6570 (Monday-Friday, 8:00 a.m. - 5:00 p.m.) or 703-228-6555 (24-hour)

Fairfax Water: 703-698-5800 (Monday-Friday, 8:00 a.m. - 6:00 p.m.) or 703-698-5613 (24-hour)

Washington Aqueduct: 202-764-0008 (Monday-Friday, 8:30 a.m. - 5:00 p.m.)

Latest News

Excavators in the canal digging up soil and another excavator removing the soil to a dump truck to be hauled away

DC Water and its contractor have made significant progress on soil removal, reaching the clay liner between locks 13 and 14 of the C & O Canal, which was used as a bypass for wastewater during the Potomac Interceptor repairs.

Work continues to remove sludge between locks 10 and 13, which is expected to be completed by mid- to late-April. The soil will then be removed down to the clay liner as the final step, and the canal reconstructed to meet National Park Service specifications.

Soil Removal Underway with Excavator in Canal

Today, DC Water and its contractors began removing contaminated soil between locks 13 and 14 in the C & O Canal, which was used as a temporary bypass during the Potomac Interceptor repair effort. Clean-up efforts are ongoing at Lock 10 with work to remove sludge now getting underway between locks 11 and 13.

Aerial shot of Blue Plains Advanced Wastewater Treatement Plant

Series 2026 Bond Transaction Delivers Significant Long-Term Cost Savings

DC Water has closed on a refinancing deal for its Series 2026 bonds that will save customers millions of dollars and keep rates affordable across the District. The refinancing transaction, which closed this month, delivers approximately $54 million in budget savings over the next twenty years, directly benefiting DC ratepayers through reduced costs.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Picture of new bike pedestrian path and traffic detour
New Path for Capital Crescent Trail Opens at Georgetown Waterfront Park

DC CLEAN RIVERS – POTOMAC RIVER TUNNEL PROJECT
If you bike, drive, or walk through Georgetown, we’ve got changes starting this week around the Potomac River Tunnel construction on Water Street NW. The Capital Crescent Trail has a new temporary detour through Georgetown Waterfront Park, open now for cyclists between 33rd and Potomac streets NW.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
April 7, 2026
Tuesday, 9:30 AM

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.