Spring Cleaning in the Region’s Drinking Water System

March 11, 2014

From March 17 through April 28, 2014, the disinfectant in drinking water will temporarily switch from chloramine to chlorine.

The annual switch in water disinfection is part of a routine program to clean and maintain drinking water systems in the District of Columbia, Arlington County and the northeastern portion of Fairfax County. During the temporary switch to chlorine, local water authorities will also conduct system-wide flushing to enhance water quality. This program is a common practice for many U.S. water systems that use chloramine during the majority of the year.

The Washington Aqueduct is the organization responsible for treating and disinfecting drinking water for its wholesale customers: DC Water, Arlington County, and Fairfax Water. Local water authorities are responsible for monitoring drinking water to ensure chlorine levels continue to meet safe target levels.

Individuals and business owners who take special precautions to remove chloramine from tap water, such as dialysis centers, medical facilities and aquatic pet owners, should continue to take the same precautions during the temporary switch to chlorine. Most methods for removing chloramine from tap water are effective in removing chlorine. Individuals with special health concerns should consult a health care provider on the use of tap water.

During this time, individuals may notice a slight change in the taste and smell of their drinking water. Local water authorities recommend running the cold water tap for approximately two minutes and refrigerating tap water to reduce the chlorine taste and odor. Water filters are also effective for reducing chlorine taste and odor. For more information, please see Frequently Asked Questions (link below) or contact the appropriate water authority.

DC Water: 202-612-3440 (Monday-Friday, 8:00 a.m. - 4:30 p.m.) or 202-612-3400 (24-hour)

Arlington County: 703-228-6570 (Monday-Friday, 8:00 a.m. - 5:00 p.m.) or 703-228-6555 (24-hour)

Fairfax Water: 703-698-5800 (Monday-Friday, 8:00 a.m. - 6:00 p.m.) or 703-698-5613 (24-hour)

Washington Aqueduct: 202-764-0008 (Monday-Friday, 8:30 a.m. - 5:00 p.m.)

Latest News

Graphic for the May 11th Meeting

DC Water invites residents to join the next Lead Free DC virtual community meeting on May 11 where LFDC experts will talk about how construction may affect yards and outdoor spaces.

Photo of section of Canal where soil has been removed
  • This week crews worked to remove the remaining soil from Locks 11 to 13 in the section of the C&O Canal that was used as an emergency bypass after the collapse of the Potomac Interceptor sewer line.
  • Wo ...
A section of the canal where the soil has been removed
  • Crews are close to completing the removal of remaining soil from Locks 11 to 13 in the section of the C&O Canal that was used as an emergency bypass after the collapse of the Potomac Interceptor sewer ...

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

The shields for the tunnel boring machine Mary being lowered by cranes into the shaft
DC Water Earns Prominent Award for Sustainable Finance Leadership through Green Bonds

Recognition highlights DC Water’s commitment to environmental stewardship during Earth Month

DC Water has been honored with the “Green Bond of the Year – US Muni Bond” Award by Environmental Finance, a leading industry publication. This achievement celebrates DC Water’s leadership in sustainability and its dedication to responsible municipal financing.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
May 5, 2026
Tuesday, 1:00 PM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.