DC Water Board Approves Emergency Clean-up Relief Funding

September 23, 2020

During a special meeting this week, the DC Water Board of Directors approved setting a $1.5 million budget for DC Water to provide assistance to homeowners impacted by the heavy flooding on September 10.

That program provides direct payment of water and mold remediation for a specific cluster of households that were most severely impacted by the historically high rainfalls. As part of that same program, DC Water is providing free backflow prevention devices, which can effectively keep water and sewage from flooding back into basements, to some residents in communities with high flood risk.

The flooding assistance program was announced last week by DC Water CEO David L. Gadis during a virtual town hall meeting with customers to discuss the aftermath of the flooding.

Eligible homeowners can receive up to $11,000 from the authority - $6,000 for their backflow prevention devices and another $5,000 in floodwater remediation costs. However, only some households are eligible, so customers are encouraged to check on their eligibility first.

DC Water has established a hotline for the Emergency Clean Up Program. Homeowners can call 202-428-5244 (9:00am to 5:00pm, Monday through Friday). They can also check the DC Water website at www.dcwater.com/September10Floodingfor more information about how the program will work.

A link to frequently asked questions about the flooding event of last week and resources for customers can be found herewww.dcwater.com/FloodFAQ

Latest News

Photo of soil removal and excavation

DC Water and its contractor have removed all the soil down to the clay liner between locks 12 and 13, marking 50% completion of the canal clean-up. Soil removal between Locks 13 and 14 was completed earlier this month. Meanwhile, clean-up efforts continue between locks 10 and 12, with sludge removal complete and soil removal now underway.

View of Mary at bottom of shaft inside tunnel shown from above

First turn of cutterhead signals the start of excavation for the Potomac River Tunnel Project

In a defining moment for one of the District’s largest infrastructure investments, DC Water has marked its next major milestone in the Potomac River Tunnel Project. The first tunnel boring machine, Mary, has launched her northbound journey breaking through the soil to signal the start of excavation.

With the first turn of Mary’s drill-like cutterhead underground, the machine pushed forward to begin tunneling, representing the transition from years of planning and preparation to active tunnel construction on the $819 million project.

Photo of the vegetation growing back in the culvert area
  • DC Water has completed soil removal, utilizing excavators and manual digging, to expose the clay lining for the C & O Canal between locks 13 and 14. This is the final step in the clean-up process ...

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

View of Mary at bottom of shaft inside tunnel shown from above
DC Water Launches Tunnel Boring Machine Mary, Marking Important Step for Potomac River Tunnel Project

First turn of cutterhead signals the start of excavation for the Potomac River Tunnel Project

In a defining moment for one of the District’s largest infrastructure investments, DC Water has marked its next major milestone in the Potomac River Tunnel Project. The first tunnel boring machine, Mary, has launched her northbound journey breaking through the soil to signal the start of excavation.

With the first turn of Mary’s drill-like cutterhead underground, the machine pushed forward to begin tunneling, representing the transition from years of planning and preparation to active tunnel construction on the $819 million project.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
April 15, 2026
Wednesday, 9:30 AM

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.