DC Water Board Approves Emergency Clean-up Relief Funding

September 23, 2020

During a special meeting this week, the DC Water Board of Directors approved setting a $1.5 million budget for DC Water to provide assistance to homeowners impacted by the heavy flooding on September 10.

That program provides direct payment of water and mold remediation for a specific cluster of households that were most severely impacted by the historically high rainfalls. As part of that same program, DC Water is providing free backflow prevention devices, which can effectively keep water and sewage from flooding back into basements, to some residents in communities with high flood risk.

The flooding assistance program was announced last week by DC Water CEO David L. Gadis during a virtual town hall meeting with customers to discuss the aftermath of the flooding.

Eligible homeowners can receive up to $11,000 from the authority - $6,000 for their backflow prevention devices and another $5,000 in floodwater remediation costs. However, only some households are eligible, so customers are encouraged to check on their eligibility first.

DC Water has established a hotline for the Emergency Clean Up Program. Homeowners can call 202-428-5244 (9:00am to 5:00pm, Monday through Friday). They can also check the DC Water website at www.dcwater.com/September10Floodingfor more information about how the program will work.

A link to frequently asked questions about the flooding event of last week and resources for customers can be found herewww.dcwater.com/FloodFAQ

Latest News

Placeholder DC Water Image

DC Water has nearly completed construction site preparation for the Piney Branch Tunnel project, including tree removal, and installation of fences, erosion and sediment controls, utilities, and ...

The Capital Crescent Trail will shift north and remain open to pedestrians and cyclists.

DC Water will initiate the next phase of construction at the Capital Crescent Trail site near the Aqueduct by opening a temporary trail around the work zone. The new trail will open on or about May 6 ...

Workers clearing impacted soil from Lock 10

Workers are excavating potentially impacted soil and rocks by hand from the ground at the bottom of the canal’s locks, to avoid damaging the historic structures with excavators or other heavy equipment.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Placeholder DC Water Image
Piney Branch Parkway Temporary Closure and Relocation

DC Water has nearly completed construction site preparation for the Piney Branch Tunnel project, including tree removal, and installation of fences

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting

Upcoming Events

May 7
6:30 pm - 8:30 pm
May 16
2:00 pm - 6:00 pm

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.