DC Water Board Approves Emergency Clean-up Relief Funding

September 23, 2020

During a special meeting this week, the DC Water Board of Directors approved setting a $1.5 million budget for DC Water to provide assistance to homeowners impacted by the heavy flooding on September 10.

That program provides direct payment of water and mold remediation for a specific cluster of households that were most severely impacted by the historically high rainfalls. As part of that same program, DC Water is providing free backflow prevention devices, which can effectively keep water and sewage from flooding back into basements, to some residents in communities with high flood risk.

The flooding assistance program was announced last week by DC Water CEO David L. Gadis during a virtual town hall meeting with customers to discuss the aftermath of the flooding.

Eligible homeowners can receive up to $11,000 from the authority - $6,000 for their backflow prevention devices and another $5,000 in floodwater remediation costs. However, only some households are eligible, so customers are encouraged to check on their eligibility first.

DC Water has established a hotline for the Emergency Clean Up Program. Homeowners can call 202-428-5244 (9:00am to 5:00pm, Monday through Friday). They can also check the DC Water website at www.dcwater.com/September10Floodingfor more information about how the program will work.

A link to frequently asked questions about the flooding event of last week and resources for customers can be found herewww.dcwater.com/FloodFAQ

Latest News

Photo of long stretch of C & O Canal with soil removed

DC Water has excavated a section of the Potomac Interceptor along Clara Barton Parkway, outside the I-495 Beltway as part of the accelerated rehabilitation of more than 2700 linear feet of the interceptor that was previously planned. As part of the long-term rehabilitation project, crews are beginning to remove trees which is necessary to construct a bypass chamber that will divert wastewater around sections of the pipe while they are being rehabilitated.

The shields for the tunnel boring machine Mary being lowered by cranes into the shaft

Recognition highlights DC Water’s commitment to environmental stewardship during Earth Month

DC Water has been honored with the “Green Bond of the Year – US Muni Bond” Award by Environmental Finance, a leading industry publication. This achievement celebrates DC Water’s leadership in sustainability and its dedication to responsible municipal financing.

Placeholder DC Water Image

DC Water issues the following statement in response to the complaints filed by the Maryland Office of the Attorney General and the Department of Justice on behalf of the U.S. Environmental Protection ...

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

The shields for the tunnel boring machine Mary being lowered by cranes into the shaft
DC Water Earns Prominent Award for Sustainable Finance Leadership through Green Bonds

Recognition highlights DC Water’s commitment to environmental stewardship during Earth Month

DC Water has been honored with the “Green Bond of the Year – US Muni Bond” Award by Environmental Finance, a leading industry publication. This achievement celebrates DC Water’s leadership in sustainability and its dedication to responsible municipal financing.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
April 23, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.