Impact Reporting

For years, DC Water has been the leader in the municipal water sector on non-financial disclosure. Our FY24 Impact & Resilience report discloses activities and risks related to our impact on the environment, in our community, and via our organizational governance. The report specifically outlines our resilience efforts including our Enterprise Risk Management (ERM) program and how we’ve prepared to respond to a variety of events. Our progress is tracked and reported using the Sustainability Accounting Standards Board (SASB) metrics for water utilities.

Programs and activities in this report emerge from our strategic plan, Blueprint 2.0, and are integrated into our team’s daily activities. 

We hope you enjoy reading about the new milestones that we have accomplished over the past financial year as well as updates to our ongoing projects. We look forward to improving on our efforts in the coming years, as we strive to be better informed and prepared for material risks and opportunities we face, and present our performance in addressing those risks in subsequent Impact & Resilience Annual Reports.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Christening of TBM Emily with DC Water Interim General Manager Matt Brown holding bottle of tap water to christen Emily
DC Water Welcomes the Community Underground to See the Potomac River Tunnel and Christens Tunnel Boring Machine Emily

DC Water celebrated the christening of Emily today. It’s the second giant tunnel boring machine (TBM) that will help build the 5.5-mile Potomac River Tunnel. The celebration continued with Community Day. Residents and families met Emily and stepped inside the tunnel where she will soon begin digging.

Latest Blog Post
Emergency supplies arranged on a table, including bottled water, canned food, a backpack, first aid kit, flashlight, phone, medication and other essential items.
Simple Ways to Stay Prepared at Home
A few simple steps can help your household prepare for severe weather and temporary water or sewer service interruptions.
Upcoming Meeting
Date
October 22, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.