EMERGENCY WATER OUTAGE
Mar 25, 2026 | 10:50 AM

EMERGENCY WATER OUTAGE **EXTENDED**
Mar 24, 2026 | 07:00 PM

DC Water Announces Town Hall Meetings

March 02, 2011

WASHINGTON, D.C. – Beginning this month, The District of Columbia Water and Sewer Authority (DC Water) will partner with District Councilmembers to host town hall meetings in every ward of the District. In these meetings, General Manager George S. Hawkins and staff will address future water and sewer projects and issues facing local communities.

For the first time this year, General Manager Hawkins recorded a personal invitation to customers that will go out by automated phone call. The calling list includes all those who have contacted DC Water with questions or concerns within the last year.

“I feel it is important for DC Water, and me personally, to go into the communities we serve,” said DC Water General Manager George S. Hawkins. “We want to talk to all of our customers and others who we affect with our work. The team and I will also be ready to talk about upcoming construction projects, including the benefits and any possible disruptions.”

Meetings will be held in each ward and feature information on water quality, construction projects, employment, and customer service. Experts will be on hand to discuss water and sewer rates, drinking water, infrastructure, and efforts to help clean local rivers. Please see the meeting dates and locations below or refer to the website at www.dcwater.com/rates.

The DC Water Board of Directors will hold a public hearing regarding the 2012 proposed rates at a location to be determined. Please check the website at www.dcwater.com/rates after March 8 for the location and meeting details. For more information about the hearing, please call the Office of the Board Secretary 202-787-2330.

For information about the town hall meetings, please contact (202) 787-2200.

All meetings will be held at 6:30 p.m.

Date Ward Location

March 8 Ward 3 University of the District of Columbia, Windows Lounge (Building 38 - Second Floor), 4200 Connecticut Avenue, NW Campus Map
March 17 Ward 6 Watkins Elementary School (multipurpose room), 420 12th Street, SE
March 22 Ward 5 Luke C. Moore Academy (auditorium), 1001 Monroe Street, NE
March 29 Ward 8 Temple of Praise (Lower Level Fellowship Hall), 700 Southern Avenue, SE
April 12 Ward 2 Location to be confirmed
April 21 Ward 4 Shepherd Elementary School (auditorium), 7800 14th Street, NW
April 26 Ward 7 Location to be confirmed
April 28 Ward 1 Columbia Heights Education Campus (cafeteria), 3101 16th Street NW

###

About the District of Columbia Water and Sewer Authority

The District of Columbia Water and Sewer Authority (DC Water) provides drinking water, wastewater collection and treatment to more than 600,000 residential, commercial and governmental customers in the District of Columbia, and also collects and treats wastewater for a population of 1.6 million in Montgomery and Prince Georges counties in Maryland and Fairfax and Loudoun counties in Virginia.

DC Water’s service area covers approximately 725 square miles. The Authority operates the world’s largest advanced wastewater treatment plant, with a capacity of 370 million gallons per day and a peak capacity of 1.076 billion gallons per day.

Latest News

Overhead Photo of Potomac Interceptor

Comprehensive Survey to Guide Rehabilitation and Address Changing Site Conditions

Starting later this week, DC Water will conduct an aerial drone assessment along the 54-mile Potomac Interceptor (PI) to evaluate current site conditions and better understand the changing landscape and development along the Potomac Interceptor alignment, including areas where there may be rocks or boulders that need further on the ground inspections.

Placeholder DC Water Image

DC Water has completed sludge removal on a section of the C & O Canal between locks 13 and 14, which was used as a bypass to divert wastewater around the collapsed section of the Potomac Interceptor and back into the pipe further downstream. Crews are now constructing an access bridge to this section of the canal to allow soil removal to begin.

Photo of someone using the tap water with the dates of the annual water line cleaning March 23 - May 4

Spring cleaning isn’t just for closets and cabinets. DC Water’s system gets a refresh too!

Starting March 23, DC Water will begin work that helps maintain more than 1,300 miles of water lines across the District. During this time, the disinfectant used in drinking water will temporarily switch from chloramine to chlorine through May 4. This switch helps support overall water quality throughout the year.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Picture of new bike pedestrian path and traffic detour
New Path for Capital Crescent Trail Opens at Georgetown Waterfront Park

DC CLEAN RIVERS – POTOMAC RIVER TUNNEL PROJECT
If you bike, drive, or walk through Georgetown, we’ve got changes starting this week around the Potomac River Tunnel construction on Water Street NW. The Capital Crescent Trail has a new temporary detour through Georgetown Waterfront Park, open now for cyclists between 33rd and Potomac streets NW.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.