EMERGENCY WATER MAIN REPAIR
Feb 08, 2026 | 05:30 AM

EMERGENCY WATER MAIN REPAIR
Feb 08, 2026 | 04:30 AM

EMERGENCY WATER MAIN REPAIR
Feb 08, 2026 | 04:00 AM

DC Water Announces Town Hall Meetings

March 02, 2011

WASHINGTON, D.C. – Beginning this month, The District of Columbia Water and Sewer Authority (DC Water) will partner with District Councilmembers to host town hall meetings in every ward of the District. In these meetings, General Manager George S. Hawkins and staff will address future water and sewer projects and issues facing local communities.

For the first time this year, General Manager Hawkins recorded a personal invitation to customers that will go out by automated phone call. The calling list includes all those who have contacted DC Water with questions or concerns within the last year.

“I feel it is important for DC Water, and me personally, to go into the communities we serve,” said DC Water General Manager George S. Hawkins. “We want to talk to all of our customers and others who we affect with our work. The team and I will also be ready to talk about upcoming construction projects, including the benefits and any possible disruptions.”

Meetings will be held in each ward and feature information on water quality, construction projects, employment, and customer service. Experts will be on hand to discuss water and sewer rates, drinking water, infrastructure, and efforts to help clean local rivers. Please see the meeting dates and locations below or refer to the website at www.dcwater.com/rates.

The DC Water Board of Directors will hold a public hearing regarding the 2012 proposed rates at a location to be determined. Please check the website at www.dcwater.com/rates after March 8 for the location and meeting details. For more information about the hearing, please call the Office of the Board Secretary 202-787-2330.

For information about the town hall meetings, please contact (202) 787-2200.

All meetings will be held at 6:30 p.m.

Date Ward Location

March 8 Ward 3 University of the District of Columbia, Windows Lounge (Building 38 - Second Floor), 4200 Connecticut Avenue, NW Campus Map
March 17 Ward 6 Watkins Elementary School (multipurpose room), 420 12th Street, SE
March 22 Ward 5 Luke C. Moore Academy (auditorium), 1001 Monroe Street, NE
March 29 Ward 8 Temple of Praise (Lower Level Fellowship Hall), 700 Southern Avenue, SE
April 12 Ward 2 Location to be confirmed
April 21 Ward 4 Shepherd Elementary School (auditorium), 7800 14th Street, NW
April 26 Ward 7 Location to be confirmed
April 28 Ward 1 Columbia Heights Education Campus (cafeteria), 3101 16th Street NW

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About the District of Columbia Water and Sewer Authority

The District of Columbia Water and Sewer Authority (DC Water) provides drinking water, wastewater collection and treatment to more than 600,000 residential, commercial and governmental customers in the District of Columbia, and also collects and treats wastewater for a population of 1.6 million in Montgomery and Prince Georges counties in Maryland and Fairfax and Loudoun counties in Virginia.

DC Water’s service area covers approximately 725 square miles. The Authority operates the world’s largest advanced wastewater treatment plant, with a capacity of 370 million gallons per day and a peak capacity of 1.076 billion gallons per day.

Latest News

Trench boxes at construction site for new pit accessing Potomac Interceptor Upstream

DC Water and its contractors continue to make progress constructing new access points to the Potomac Interceptor, one upstream of the damaged section, and an additional entry downstream to divert more wastewater flow from the pipe. These access points will allow crews to install a bulkhead, blocking flow in the pipe upstream of the collapsed area, keeping the site as dry as possible so crews can safely remove an extensive rock dam currently blocking the pipe.

Photo of giant rock and boulder removed

DC Water is releasing new findings regarding the environmental impacts following the January 19, collapse in a section of the Potomac Interceptor. Based on flow monitoring data collected before and after interim bypass pumping was activated, DC Water estimates approximately 243 million gallons of wastewater has overflowed from the collapse site.

Image of rock blockage taken by CCTV inside the Potomac Interceptor downstream of the collapse

Update on Extended Repairs, Safety Measures, and Water Quality Monitoring

Overnight CCTV inspection of the Potomac Interceptor revealed the blockage inside the collapsed sewer line is far more significant, showing a large rock dam stretching approximately 30 feet downstream of the original failure.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Map of lane closure
Traffic Advisory: Rock Creek and Potomac Parkway NW Lane Closure Beginning Jan 19

Beginning on or about January 19, 2026, weather permitting, DC Water will implement a temporary lane closure on Rock Creek and Potomac Parkway NW b

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
February 19, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.