EMERGENCY WATER OUTAGE
Mar 25, 2026 | 10:50 AM

EMERGENCY WATER OUTAGE **EXTENDED**
Mar 24, 2026 | 07:00 PM

What's Going On
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This is a wide open window into DC Water. We invite you to read our blog, join us for a community meeting or connect with us on social media. The goal is transparency and constructive two-way communication with our customers.

A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Photo of Great Falls of the Potomac River with fast moving rapids going over the falls
The Critical Need for a More Resilient Water Source and Protecting the One We Have
Source Water Protection Week highlights the case for second water source.

Latest From 'X (Formerly Twitter)'

Soggy day, we are still replacing old service lines! Out with the lead, in with the copper. Keep up with…https://t.co/MIvjtzQzfV

Latest News

Overhead Photo of Potomac Interceptor
DC Water to Conduct Aerial Assessment of Potomac Interceptor

Comprehensive Survey to Guide Rehabilitation and Address Changing Site Conditions

Starting later this week, DC Water will conduct an aerial drone assessment along the 54-mile Potomac Interceptor (PI) to evaluate current site conditions and better understand the changing landscape and development along the Potomac Interceptor alignment, including areas where there may be rocks or boulders that need further on the ground inspections.

Placeholder DC Water Image
Sludge Removal Complete between locks 13 and 14, work continues on remaining C & O Canal sections

DC Water has completed sludge removal on a section of the C & O Canal between locks 13 and 14, which was used as a bypass to divert wastewater around the collapsed section of the Potomac Interceptor and back into the pipe further downstream. Crews are now constructing an access bridge to this section of the canal to allow soil removal to begin.

Photo of someone using the tap water with the dates of the annual water line cleaning March 23 - May 4
Time for a Spring Refresh: DC Water Gives the System Its Annual Clean Sweep

Spring cleaning isn’t just for closets and cabinets. DC Water’s system gets a refresh too!

Starting March 23, DC Water will begin work that helps maintain more than 1,300 miles of water lines across the District. During this time, the disinfectant used in drinking water will temporarily switch from chloramine to chlorine through May 4. This switch helps support overall water quality throughout the year.

Workers doing ongoing rehabilitation work
DC Water Prepares for Next Steps Following Initial Clean-Up, Start of Beautification and Revegetation in Impacted Areas

As work nears completion on the initial clean-up and temporary stabilization of the areas directly impacted by the Potomac Interceptor overflows, DC Water is beginning preparations for beautification and revegetation to restore native plants, trees, and shrubs.

Before moving to the next phase of environmental rehabilitation, DC Water is working with the Environmental Protection Agency to conduct soil sampling to verify the clean-up efforts.

Upcoming Events

Coming Soon

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Map of lane closure
Traffic Advisory: Rock Creek and Potomac Parkway NW Lane Closure Beginning Jan 19

Beginning on or about January 19, 2026, weather permitting, DC Water will implement a temporary lane closure on Rock Creek and Potomac Parkway NW b

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.