EMERGENCY WATER OUTAGE
Dec 17, 2025 | 06:18 PM

EMERGENCY WATER OUTAGE
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EMERGENCY WATER OUTAGE
Dec 17, 2025 | 02:00 PM

Water is Life!

May 09, 2012

As Drinking Water Week continues, DC Water and the American Water Works Association (AWWA) join water professionals across North America to emphasize the importance of a reliable and cost-effective water supply to our overall quality of life – from public health protection and fire suppression to the critical role that tap water plays in supporting the economy.

“Water is life!” said DC Water General Manager George S. Hawkins. “While most people don’t stop to think about the delivery of clean tap water, it is essential to all that we do. In the District, a building cannot be occupied if it doesn’t have working water and sewer service. Every office building, every restaurant, every museum relies on us to remain open and operational.”

There are 600,000 residents, just as many employees and 17.8 million annual visitors to DC who count on DC Water to provide these critical services.

Public Health Protection
In a world where an estimated eight million people die every day from preventable waterborne diseases, people in North America can drink from virtually any public tap with assurance that they are drinking high quality water. Without our modern water systems, diseases such as cholera and dysentery would be a tragic part of everyday life.

Fire Protection
In the United States and Canada, more than 1.5 million house fires occur each year. While most of us never think about fires until they occur, there is a vast network of water infrastructure in place to protect us when they do.

Support for the Economy
Though often taken for granted, tap water is critical to the daily operations of existing businesses and to the vitality of new commercial enterprises and residential developments. From foods and beverages, to toothpastes and perfumes, water is the primary ingredient in hundreds of thousands of every day products.

For more information on DC Water’s tap water, please visit http://www.dcwater.com/tap

About Drinking Water Week
For more than 35 years, the American Water Works Association and its members have celebrated Drinking Water Week – a unique opportunity for both water professionals and the communities they serve to join together to recognize the vital role water plays in our daily lives.

Latest News

Worker on side of steep slope

TRAFFIC ADVISORY - CLEAN RIVERS - POTOMAC RIVER TUNNEL PROJECT

DC Water is in the final stretch of its slope stabilization project along Canal Road NW, a critical project that will pave the way for Potomac River Tunnel construction at this site. Beginning, the week of December 15, 2025, one westbound lane of Canal Road will be closed during daytime, off-peak hours on weekdays and Saturdays to hydroseed the slope.

Image of Wendy with EPA Letter

DC Water is reaching out to nearly 25,000 customers this month with important information about the material of their water service lines. These annual notifications are part of DC Water’s ongoing commitment to prevent exposure to lead and remove lead service lines from the District’s drinking water system through the Lead Free DC initiative.

Placeholder DC Water Image

Following the completion of priority valve repairs, DC Water will be doing road restoration work along New York Ave and Bladensburg Rd NE this weekend. The work will require lane closures for the duration of the weekend, reduce capacity, and may cause a significant impact to traffic.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Worker on side of steep slope
Canal Road Slope Stabilization Project Nears End; Off-peak Lane Closure to Replant Slope

TRAFFIC ADVISORY - CLEAN RIVERS - POTOMAC RIVER TUNNEL PROJECT

DC Water is in the final stretch of its slope stabilization project along Canal Road NW, a critical project that will pave the way for Potomac River Tunnel construction at this site. Beginning, the week of December 15, 2025, one westbound lane of Canal Road will be closed during daytime, off-peak hours on weekdays and Saturdays to hydroseed the slope.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
December 18, 2025
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.