EMERGENCY WATER OUTAGE
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EMERGENCY WATER OUTAGE
Mar 24, 2026 | 02:30 PM

Water is Life!

May 09, 2012

As Drinking Water Week continues, DC Water and the American Water Works Association (AWWA) join water professionals across North America to emphasize the importance of a reliable and cost-effective water supply to our overall quality of life – from public health protection and fire suppression to the critical role that tap water plays in supporting the economy.

“Water is life!” said DC Water General Manager George S. Hawkins. “While most people don’t stop to think about the delivery of clean tap water, it is essential to all that we do. In the District, a building cannot be occupied if it doesn’t have working water and sewer service. Every office building, every restaurant, every museum relies on us to remain open and operational.”

There are 600,000 residents, just as many employees and 17.8 million annual visitors to DC who count on DC Water to provide these critical services.

Public Health Protection
In a world where an estimated eight million people die every day from preventable waterborne diseases, people in North America can drink from virtually any public tap with assurance that they are drinking high quality water. Without our modern water systems, diseases such as cholera and dysentery would be a tragic part of everyday life.

Fire Protection
In the United States and Canada, more than 1.5 million house fires occur each year. While most of us never think about fires until they occur, there is a vast network of water infrastructure in place to protect us when they do.

Support for the Economy
Though often taken for granted, tap water is critical to the daily operations of existing businesses and to the vitality of new commercial enterprises and residential developments. From foods and beverages, to toothpastes and perfumes, water is the primary ingredient in hundreds of thousands of every day products.

For more information on DC Water’s tap water, please visit http://www.dcwater.com/tap

About Drinking Water Week
For more than 35 years, the American Water Works Association and its members have celebrated Drinking Water Week – a unique opportunity for both water professionals and the communities they serve to join together to recognize the vital role water plays in our daily lives.

Latest News

Placeholder DC Water Image

DC Water has completed sludge removal on a section of the C & O Canal between locks 13 and 14, which was used as a bypass to divert wastewater around the collapsed section of the Potomac Interceptor and back into the pipe further downstream. Crews are now constructing an access bridge to this section of the canal to allow soil removal to begin.

Overhead Photo of Potomac Interceptor

Comprehensive Survey to Guide Rehabilitation and Address Changing Site Conditions

Starting later this week, DC Water will conduct an aerial drone assessment along the 54-mile Potomac Interceptor (PI) to evaluate current site conditions and better understand the changing landscape and development along the Potomac Interceptor alignment, including areas where there may be rocks or boulders that need further on the ground inspections.

Photo of someone using the tap water with the dates of the annual water line cleaning March 23 - May 4

Spring cleaning isn’t just for closets and cabinets. DC Water’s system gets a refresh too!

Starting March 23, DC Water will begin work that helps maintain more than 1,300 miles of water lines across the District. During this time, the disinfectant used in drinking water will temporarily switch from chloramine to chlorine through May 4. This switch helps support overall water quality throughout the year.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Picture of new bike pedestrian path and traffic detour
New Path for Capital Crescent Trail Opens at Georgetown Waterfront Park

DC CLEAN RIVERS – POTOMAC RIVER TUNNEL PROJECT
If you bike, drive, or walk through Georgetown, we’ve got changes starting this week around the Potomac River Tunnel construction on Water Street NW. The Capital Crescent Trail has a new temporary detour through Georgetown Waterfront Park, open now for cyclists between 33rd and Potomac streets NW.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.