Emergency Water Main Repair
Aug 06, 2025 | 12:45 PM

Emergency Water Main Repair
Aug 06, 2025 | 12:00 PM

Spring Cleaning For DC Water Pipes Begins March 20

March 20, 2017

From March 20 through April 17, 2017, the disinfectant in drinking water that DC Water provides to its 681,000 customers will temporarily switch from chloramine to chlorine. The annual spring-time switch in water disinfection is part of a routine program to clean and maintain drinking water systems in the District of Columbia.
 
DC Water purchases treated drinking water from the Washington Aqueduct and distributes it to homes and businesses in the city. Each spring, the Aqueduct switches disinfectants from chloramine to chlorine to improve water quality. This program is a common practice for many U.S. water systems that use chloramine during the majority of the year.

Individuals and business owners who take special precautions to remove chloramine from tap water, such as dialysis centers, medical facilities and aquatic pet owners, should continue to take the same precautions during the temporary switch to chlorine. Most methods for removing chloramine from tap water are effective in removing chlorine. Individuals with special health concerns should consult a health care provider on the use of tap water.  
 
During this time, individuals may notice a slight change in the taste and smell of their drinking water. Local water authorities recommend running the cold water tap for approximately two minutes and refrigerating tap water to reduce the chlorine taste and odor. Water filters are also effective for reducing chlorine taste and odor. For more information, please contact the appropriate water authority.

The Washington Aqueduct provides water from the Potomac River to DC Water, Arlington County, and Fairfax Water. Those jurisdictions will also switch from chloramine to chlorine from March 20 to April 17. DC Water and other local water authorities will continue to monitor drinking water to ensure chlorine levels meet safe target levels. The Washington Aqueduct continues to add a corrosion control inhibitor during this temporary switch to prevent lead release.

DC Water: 202-612-3440 (Monday-Friday, 8:00 a.m. - 4:30 p.m.) or 202-612-3400 (24-hour)

Latest News

logo of wssc water and dc water

With excessive rainfall forecasted for the region DC Water and WSSC Water are actively monitoring weather conditions and implementing mitigation strategies to minimize the risk of a controlled emergency sewage overflow from the Anacostia Wastewater Pumping Station (WWPS) in Capitol Heights, Maryland. This action would be taken as a last resort as the agencies work together to protect communities and the environment following the July 20 collapse of the 108-inch diameter Anacostia Sewer Force Main in Northeast Washington, D.C. near Kenilworth Aquatic Gardens.

WSSC Logo and DC Water logo

Weather key factor. Overflow from WSSC Water’s Anacostia Wastewater Pumping Station (WWPS) in Capitol Heights into Beaverdam Creek and Anacostia River is last resort. Would protect Northeast D.C. neighborhood after collapse of 108-Inch Diameter Anacostia Sewer Force Main.

WSSC and DC Water Logos

Overflow at WSSC Water’s Anacostia Wastewater Pumping Station in Capitol Heights May Occur to Avoid Sewage Overflow in Northeast, D.C. Neighborhood Following Failure of the 108-Inch Diameter Anacostia Sewer Force Main Located in the District

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Picture of previous rock slide on the slope
DC Water Revises Canal Road Slope Stabilization Plan in Response to Community Feedback

DC Water has revised its slope stabilization plan along Canal Road Northwest to significantly reduce traffic disruptions during construction.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
September 2, 2025
Tuesday, 10:00 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.