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EMERGENCY WATER OUTAGE
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Spring Cleaning For DC Water Pipes Begins March 20

March 20, 2017

From March 20 through April 17, 2017, the disinfectant in drinking water that DC Water provides to its 681,000 customers will temporarily switch from chloramine to chlorine. The annual spring-time switch in water disinfection is part of a routine program to clean and maintain drinking water systems in the District of Columbia.
 
DC Water purchases treated drinking water from the Washington Aqueduct and distributes it to homes and businesses in the city. Each spring, the Aqueduct switches disinfectants from chloramine to chlorine to improve water quality. This program is a common practice for many U.S. water systems that use chloramine during the majority of the year.

Individuals and business owners who take special precautions to remove chloramine from tap water, such as dialysis centers, medical facilities and aquatic pet owners, should continue to take the same precautions during the temporary switch to chlorine. Most methods for removing chloramine from tap water are effective in removing chlorine. Individuals with special health concerns should consult a health care provider on the use of tap water.  
 
During this time, individuals may notice a slight change in the taste and smell of their drinking water. Local water authorities recommend running the cold water tap for approximately two minutes and refrigerating tap water to reduce the chlorine taste and odor. Water filters are also effective for reducing chlorine taste and odor. For more information, please contact the appropriate water authority.

The Washington Aqueduct provides water from the Potomac River to DC Water, Arlington County, and Fairfax Water. Those jurisdictions will also switch from chloramine to chlorine from March 20 to April 17. DC Water and other local water authorities will continue to monitor drinking water to ensure chlorine levels meet safe target levels. The Washington Aqueduct continues to add a corrosion control inhibitor during this temporary switch to prevent lead release.

DC Water: 202-612-3440 (Monday-Friday, 8:00 a.m. - 4:30 p.m.) or 202-612-3400 (24-hour)

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Placeholder DC Water Image

DC Water has completed sludge removal on a section of the C & O Canal between locks 13 and 14, which was used as a bypass to divert wastewater around the collapsed section of the Potomac Interceptor and back into the pipe further downstream. Crews are now constructing an access bridge to this section of the canal to allow soil removal to begin.

Overhead Photo of Potomac Interceptor

Comprehensive Survey to Guide Rehabilitation and Address Changing Site Conditions

Starting later this week, DC Water will conduct an aerial drone assessment along the 54-mile Potomac Interceptor (PI) to evaluate current site conditions and better understand the changing landscape and development along the Potomac Interceptor alignment, including areas where there may be rocks or boulders that need further on the ground inspections.

Photo of someone using the tap water with the dates of the annual water line cleaning March 23 - May 4

Spring cleaning isn’t just for closets and cabinets. DC Water’s system gets a refresh too!

Starting March 23, DC Water will begin work that helps maintain more than 1,300 miles of water lines across the District. During this time, the disinfectant used in drinking water will temporarily switch from chloramine to chlorine through May 4. This switch helps support overall water quality throughout the year.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

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If you bike, drive, or walk through Georgetown, we’ve got changes starting this week around the Potomac River Tunnel construction on Water Street NW. The Capital Crescent Trail has a new temporary detour through Georgetown Waterfront Park, open now for cyclists between 33rd and Potomac streets NW.

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When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.