Reminder: DC Water Hosting Meetings with Customers

April 01, 2014

Throughout the month of April, DC Water will partner with District of Columbia councilmembers to host town hall meetings across the District. In these meetings, DC Water General Manager George S. Hawkins discusses how rates are set and what is funded by ratepayer dollars. He also addresses DC Water’s environmental programs, future water and sewer projects and issues facing local communities.

The meetings will be held in each ward and feature information on water quality, construction projects, employment, and customer service. Specific discussion topics will include water and sewer rates, drinking water, infrastructure, job opportunities and efforts to help clean local rivers. Mr. Hawkins will personally invite many DC residents to the meetings through a robocall of individuals who have contacted DC Water with questions or concerns in the past.

All town hall meetings will begin at 6:30 p.m.

Dates and locations are as follows:
- Ward 1: Tuesday, April 22: Benjamin Banneker Academic High School/Auditorium-800 Euclid Street NW
- Ward 2: Thursday, April 3: Francis-Stevens Education Campus/Auditorium-2425 N Street NW
- Ward 3: Wednesday, April 23: American University/Ward Circle Building (Room 2-Terrace level)-4400 Massachusetts Avenue NW
- Ward 4: Thursday, April 10: Shepherd Elementary School/Multipurpose Room-7800 14th Street NW
- Ward 5: Thursday, April 17: McKinley Technology High School/Room 150-151 T Street NE
- Ward 6: Tuesday, April 15: Eliot-Hine Middle School/Multipurpose Room-1830 Constitution Avenue NE
- Ward 7: Thursday, April 24: DC Department of Employment Services/First Floor Community Room-4058 Minnesota Avenue NE
- Ward 8: Wednesday, April 9: United Planning Organizations Ralph Waldo “Petey” Greene Community Service Center/Main Space-2907 Martin Luther King Jr. Avenue SE

All meeting information is posted online at dcwater.com/rates.

Following the town hall meetings, the DC Water Board of Directors will hold a public hearing on Wednesday, May 14, 2014 at 6:30 pm. The public is encouraged to provide comments in person or in advance of the hearing. The Board is slated to vote on the proposed rate increases during the regularly scheduled Board meeting on July 3, 2014.

For more information on the public hearing, to sign up to testify, or to submit comments, please contact Linda Manley, Secretary to the Board, at 202-787-2332. For more information on the town hall meetings, please call Emanuel Briggs, Manager, Community Outreach at 202-787-2003.

Latest News

Graphic with details for the public hearing on June 23 at 6:30 p.m.

As DC Water’s Board of Directors considers proposed rate increases for the upcoming 2027 and 2028 fiscal years, we’re asking customers to provide feedback during a public hearing on Tuesday, June 23 at 6:30 p.m.

The proposed rate changes would support critical investments in safe, reliable drinking water, replacement of aging water and sewer lines, cleaner local waterways, and continued lead service line replacement across the District.

Photo of LFDC work on a street in the Trinidad NE Neighborhood

Public Encouraged to Provide Comment through June 23

DC residents who want to replace their lead service lines may soon have more options to do it sooner—without having to wait for construction to reach their block.  While the Lead Free DC Program replaces lead service lines at no cost, DC Water has proposed two updates to its program that would make it easier and faster for some residents to get their lead pipes replaced, especially those at higher risk of lead exposure. These proposed changes have been published in the DC Register and are now open for public review. 

Placeholder DC Water Image

DC Water will host a virtual community meeting on Thursday, June 11, 2026, to inform residents and other stakeholders about the emergency rehabilitation of a section of the Potomac Interceptor at Muddy Branch in Potomac, Maryland.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Photo of temporarily relocated section of Piney Branch Parkway
Piney Branch Parkway Section to Reopen Monday, Restoring a Key Route for DC Commuters

Following a 27-day closure, DC Water will reopen a section of Piney Branch Parkway between Arkansas Avenue and Beach Drive NW early Monday morning, restoring an important cross-town connection for thousands of District commuters. During the closure, a section of the road was temporarily relocated for construction of DC Water’s Piney Branch Tunnel Project.

Latest Blog Post
DC Water General Manager and CEO David Gadis recognizes Lily MacDonald during the May Board of Directors meeting.
From Classroom to Community: A Student Spotlight on DC Water's SPLASH Program
A speechwriting assignment became a call to action for water access and affordability through DC Water's SPLASH program.
Upcoming Meeting
Date
July 2, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.