Because of the unique structure and constitutional status of the District Government, the operating funds that DC Water collects from its customers must go through the federal appropriations process. As a result, the congressional budget impasse and potential shutdown of the federal government at 12:01 a.m. Saturday will impact the way we do business.

DC Water has assembled a list of our essential employees – those who would be required to report to work regardless of the status of the federal government. We want to assure our customers that the fundamental, life-giving services we provide every day will continue. The water will flow through the District’s taps as usual, and our state-of-the-art wastewater collection and treatment system will operate as it always has.

Our 24-hour Emergency Command Center at (202) 612-3400 remains open for business, as does our Customer Service department at (202) 354-3600. The walk-in center at 810 First Street, NE will close in the event of a shutdown, as will our billing, collections and meter operations. Please do not use the drop off box at the walk-in center for payments. TD Bank and Adams National Bank will continue to accept payments for walk-in customers in the Metropolitan Washington area. Additionally, customer appointments may have to be rescheduled next week.

For more information, the federal government has issued guidance and frequently asked questions at http://www.opm.gov/furlough2011. In addition, the District Government’s shutdown plan is located here: http://www.scribd.com/doc/52440626/DC-Government-Shutdown-Plan?query=wa….

George S. Hawkins, General Manager