EMERGENCY WATER OUTAGE
Dec 18, 2025 | 01:30 PM

EMERGENCY WATER OUTAGE
Dec 18, 2025 | 02:30 PM

EMERGENCY WATER OUTAGE
Dec 18, 2025 | 03:30 PM

DC Water reminds District residents that tap water is safe and convenient

March 25, 2020
Photo of water flowing from a tap

During this unprecedented outbreak, we would like to remind the public that disinfectants used to treat drinking water are effective against COVID-19. The Washington Aqueduct’s water treatment process includes two stages of disinfection before it enters DC Water’s distribution system. The first stage is free chlorine and the second is chloramine, both very effective at killing viruses.  

Additionally, residual disinfection levels throughout our pipe distribution system remain at effective levels to keep water clean and safe. In fact, next week begins our annual switch to chlorine that helps clean the pipes.
 
We continue to monitor the water quality, repair broken water mains and maintain the distribution system. We have suspended water service disconnections so that District residents and essential employees have the water they need to protect their health.
 
“We have all seen store shelves emptied out during the past two weeks, but there’s no public health reason to stockpile bottled water,” said DC Water CEO and General Manager David L. Gadis. “There has been no disruption in our ability to provide clean, safe drinking water to our customers and we will continue to do so throughout this crisis.”  

For more information, please visit the DC Water, CDC, EPA and state health department web pages for the latest updates:
CDC
DC Water – Water Quality Information
DC Water  2020 Chlorine Switch
EPA - Drinking Water and Wastewater FAQs
District of Columbia Department of Health

Latest News

Picture of frozen water pipes with icicles hanging off of them

With December getting off to a near-record cold start now is the time to act. Winter weather can bring risks like frozen pipes, water main breaks, and other emergencies that can disrupt your water service. Don’t wait for something to happen. DC Water encourages customers to prepare now and know what to do if the unexpected happens.

Worker on side of steep slope

TRAFFIC ADVISORY - CLEAN RIVERS - POTOMAC RIVER TUNNEL PROJECT

DC Water is in the final stretch of its slope stabilization project along Canal Road NW, a critical project that will pave the way for Potomac River Tunnel construction at this site. Beginning, the week of December 15, 2025, one westbound lane of Canal Road will be closed during daytime, off-peak hours on weekdays and Saturdays to hydroseed the slope.

Image of Wendy with EPA Letter

DC Water is reaching out to nearly 25,000 customers this month with important information about the material of their water service lines. These annual notifications are part of DC Water’s ongoing commitment to prevent exposure to lead and remove lead service lines from the District’s drinking water system through the Lead Free DC initiative.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Worker on side of steep slope
Canal Road Slope Stabilization Project Nears End; Off-peak Lane Closure to Replant Slope

TRAFFIC ADVISORY - CLEAN RIVERS - POTOMAC RIVER TUNNEL PROJECT

DC Water is in the final stretch of its slope stabilization project along Canal Road NW, a critical project that will pave the way for Potomac River Tunnel construction at this site. Beginning, the week of December 15, 2025, one westbound lane of Canal Road will be closed during daytime, off-peak hours on weekdays and Saturdays to hydroseed the slope.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.