DC Water reminds District residents that tap water is safe and convenient

March 25, 2020
Photo of water flowing from a tap

During this unprecedented outbreak, we would like to remind the public that disinfectants used to treat drinking water are effective against COVID-19. The Washington Aqueduct’s water treatment process includes two stages of disinfection before it enters DC Water’s distribution system. The first stage is free chlorine and the second is chloramine, both very effective at killing viruses.  

Additionally, residual disinfection levels throughout our pipe distribution system remain at effective levels to keep water clean and safe. In fact, next week begins our annual switch to chlorine that helps clean the pipes.
 
We continue to monitor the water quality, repair broken water mains and maintain the distribution system. We have suspended water service disconnections so that District residents and essential employees have the water they need to protect their health.
 
“We have all seen store shelves emptied out during the past two weeks, but there’s no public health reason to stockpile bottled water,” said DC Water CEO and General Manager David L. Gadis. “There has been no disruption in our ability to provide clean, safe drinking water to our customers and we will continue to do so throughout this crisis.”  

For more information, please visit the DC Water, CDC, EPA and state health department web pages for the latest updates:
CDC
DC Water – Water Quality Information
DC Water  2020 Chlorine Switch
EPA - Drinking Water and Wastewater FAQs
District of Columbia Department of Health

Latest News

Graphic with details for the public hearing on June 23 at 6:30 p.m.

As DC Water’s Board of Directors considers proposed rate increases for the upcoming 2027 and 2028 fiscal years, we’re asking customers to provide feedback during a public hearing on Tuesday, June 23 at 6:30 p.m.

The proposed rate changes would support critical investments in safe, reliable drinking water, replacement of aging water and sewer lines, cleaner local waterways, and continued lead service line replacement across the District.

Photo of LFDC work on a street in the Trinidad NE Neighborhood

Public Encouraged to Provide Comment through June 23

DC residents who want to replace their lead service lines may soon have more options to do it sooner—without having to wait for construction to reach their block.  While the Lead Free DC Program replaces lead service lines at no cost, DC Water has proposed two updates to its program that would make it easier and faster for some residents to get their lead pipes replaced, especially those at higher risk of lead exposure. These proposed changes have been published in the DC Register and are now open for public review. 

Placeholder DC Water Image

DC Water will host a virtual community meeting on Thursday, June 11, 2026, to inform residents and other stakeholders about the emergency rehabilitation of a section of the Potomac Interceptor at Muddy Branch in Potomac, Maryland.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Photo of temporarily relocated section of Piney Branch Parkway
Piney Branch Parkway Section to Reopen Monday, Restoring a Key Route for DC Commuters

Following a 27-day closure, DC Water will reopen a section of Piney Branch Parkway between Arkansas Avenue and Beach Drive NW early Monday morning, restoring an important cross-town connection for thousands of District commuters. During the closure, a section of the road was temporarily relocated for construction of DC Water’s Piney Branch Tunnel Project.

Latest Blog Post
DC Water General Manager and CEO David Gadis recognizes Lily MacDonald during the May Board of Directors meeting.
From Classroom to Community: A Student Spotlight on DC Water's SPLASH Program
A speechwriting assignment became a call to action for water access and affordability through DC Water's SPLASH program.
Upcoming Meeting
Date
June 25, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.