DC Water reminds District residents that tap water is safe and convenient

March 25, 2020
Photo of water flowing from a tap

During this unprecedented outbreak, we would like to remind the public that disinfectants used to treat drinking water are effective against COVID-19. The Washington Aqueduct’s water treatment process includes two stages of disinfection before it enters DC Water’s distribution system. The first stage is free chlorine and the second is chloramine, both very effective at killing viruses.  

Additionally, residual disinfection levels throughout our pipe distribution system remain at effective levels to keep water clean and safe. In fact, next week begins our annual switch to chlorine that helps clean the pipes.
 
We continue to monitor the water quality, repair broken water mains and maintain the distribution system. We have suspended water service disconnections so that District residents and essential employees have the water they need to protect their health.
 
“We have all seen store shelves emptied out during the past two weeks, but there’s no public health reason to stockpile bottled water,” said DC Water CEO and General Manager David L. Gadis. “There has been no disruption in our ability to provide clean, safe drinking water to our customers and we will continue to do so throughout this crisis.”  

For more information, please visit the DC Water, CDC, EPA and state health department web pages for the latest updates:
CDC
DC Water – Water Quality Information
DC Water  2020 Chlorine Switch
EPA - Drinking Water and Wastewater FAQs
District of Columbia Department of Health

Latest News

Picture of DC Water staff, CEO/GM David Gadis, Mayor Muriel Bowser, DC Water Board Chair Dr. Unique N. Morris-Hughes

Today, DC Water celebrated a major milestone in the Potomac River Tunnel Project with the ceremonial blessing of Mary, the tunnel boring machine (TBM) that will dig the northern leg of the tunnel. The ...

DC Water Cares Logo

In response to the ongoing federal government shutdown, DC Water is reaffirming its commitment to supporting customers facing financial hardship. The utility recognizes the stress and uncertainty this ...

Headshot of David L. Gadis, CEO/GM of DC Water

The Board of Directors of the District of Columbia Water and Sewer Authority (DC Water) has approved a two-year contract extension for Chief Executive Officer and General Manager David L. Gadis ...

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Picture of DC Water staff, CEO/GM David Gadis, Mayor Muriel Bowser, DC Water Board Chair Dr. Unique N. Morris-Hughes
DC Water Blesses Tunnel Boring Machine “Mary,” Launching Her Historic Underground Journey for Potomac River Tunnel Project

Today, DC Water celebrated a major milestone in the Potomac River Tunnel Project with the ceremonial blessing of Mary, the tunnel boring machine (T

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
November 6, 2025
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.