EMERGENCY WATER MAIN REPAIR
Feb 08, 2026 | 05:30 AM

EMERGENCY WATER MAIN REPAIR
Feb 08, 2026 | 04:30 AM

EMERGENCY WATER MAIN REPAIR
Feb 08, 2026 | 04:00 AM

DC Water Prepares for Hurricane Irene

August 26, 2011

August 26, 2011 – WASHINGTON, DC – In preparation for Hurricane Irene, the District of Columbia Water and Sewer Authority (DC Water) is establishing plans and resources to maintain water and sewer services for District residents. DC Water facilities are equipped to withstand weather-related events and water service interruptions are not anticipated during the hurricane. This includes during power outages. In an effort to minimize water damage, DC Water has checked and cleared storm drains in all areas at risk for flooding. DC Water crews will be stationed throughout the District to monitor hurricane impacts and respond to emergencies. The 24-Hour Command Center will operate in a location with backup power and available for emergency response. The Washington Aqueduct, responsible for treating District drinking water, is working closely with DC Water to monitor water treatment plants and the distribution system. “DC Water will do its best to make sure the life-sustaining service we provide to our customers continues uninterrupted,” said DC Water General Manager George S. Hawkins. “Dedicated crews, equipment, and communication systems are all at the ready.” DC Water encourages residents to prepare for Hurricane Irene: • Collect cold tap water for storage – one gallon per person (or pet) per day. Store water in a cool environment. Bottled water is unnecessary and most stores are sold out after so many people paid more than a $1 per gallon. Turn on the tap – it’s a penny per gallon. • Consider freezing a few jugs, and place these in the fridge during a power outage to keep food cold. • Minimize flooding risks – clear gutters and downspouts. • Store unscented liquid household chlorine bleach to disinfect water if service is interrupted and for general cleaning and sanitizing. • Help DC Water after the storm - safely remove debris blocking storm drains or call 202- 612-3400 for major blockage. Residents should report water emergencies and flooding to the 24-Hour Command Center at 202-612-3400. For more information, visit www.dcwater.com/emergencies or contact DC Water Customer Service at 202-354-3600 and the 24-Hour Command Center at 202-612-3400.

Latest News

Trench boxes at construction site for new pit accessing Potomac Interceptor Upstream

DC Water and its contractors continue to make progress constructing new access points to the Potomac Interceptor, one upstream of the damaged section, and an additional entry downstream to divert more wastewater flow from the pipe. These access points will allow crews to install a bulkhead, blocking flow in the pipe upstream of the collapsed area, keeping the site as dry as possible so crews can safely remove an extensive rock dam currently blocking the pipe.

Photo of giant rock and boulder removed

DC Water is releasing new findings regarding the environmental impacts following the January 19, collapse in a section of the Potomac Interceptor. Based on flow monitoring data collected before and after interim bypass pumping was activated, DC Water estimates approximately 243 million gallons of wastewater has overflowed from the collapse site.

Image of rock blockage taken by CCTV inside the Potomac Interceptor downstream of the collapse

Update on Extended Repairs, Safety Measures, and Water Quality Monitoring

Overnight CCTV inspection of the Potomac Interceptor revealed the blockage inside the collapsed sewer line is far more significant, showing a large rock dam stretching approximately 30 feet downstream of the original failure.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Map of lane closure
Traffic Advisory: Rock Creek and Potomac Parkway NW Lane Closure Beginning Jan 19

Beginning on or about January 19, 2026, weather permitting, DC Water will implement a temporary lane closure on Rock Creek and Potomac Parkway NW b

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
February 19, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.