EMERGENCY WATER OUTAGE
Mar 25, 2026 | 10:50 AM

EMERGENCY WATER OUTAGE **EXTENDED**
Mar 24, 2026 | 07:00 PM

DC Water Prepares for Hurricane Irene

August 26, 2011

August 26, 2011 – WASHINGTON, DC – In preparation for Hurricane Irene, the District of Columbia Water and Sewer Authority (DC Water) is establishing plans and resources to maintain water and sewer services for District residents. DC Water facilities are equipped to withstand weather-related events and water service interruptions are not anticipated during the hurricane. This includes during power outages. In an effort to minimize water damage, DC Water has checked and cleared storm drains in all areas at risk for flooding. DC Water crews will be stationed throughout the District to monitor hurricane impacts and respond to emergencies. The 24-Hour Command Center will operate in a location with backup power and available for emergency response. The Washington Aqueduct, responsible for treating District drinking water, is working closely with DC Water to monitor water treatment plants and the distribution system. “DC Water will do its best to make sure the life-sustaining service we provide to our customers continues uninterrupted,” said DC Water General Manager George S. Hawkins. “Dedicated crews, equipment, and communication systems are all at the ready.” DC Water encourages residents to prepare for Hurricane Irene: • Collect cold tap water for storage – one gallon per person (or pet) per day. Store water in a cool environment. Bottled water is unnecessary and most stores are sold out after so many people paid more than a $1 per gallon. Turn on the tap – it’s a penny per gallon. • Consider freezing a few jugs, and place these in the fridge during a power outage to keep food cold. • Minimize flooding risks – clear gutters and downspouts. • Store unscented liquid household chlorine bleach to disinfect water if service is interrupted and for general cleaning and sanitizing. • Help DC Water after the storm - safely remove debris blocking storm drains or call 202- 612-3400 for major blockage. Residents should report water emergencies and flooding to the 24-Hour Command Center at 202-612-3400. For more information, visit www.dcwater.com/emergencies or contact DC Water Customer Service at 202-354-3600 and the 24-Hour Command Center at 202-612-3400.

Latest News

Overhead Photo of Potomac Interceptor

Comprehensive Survey to Guide Rehabilitation and Address Changing Site Conditions

Starting later this week, DC Water will conduct an aerial drone assessment along the 54-mile Potomac Interceptor (PI) to evaluate current site conditions and better understand the changing landscape and development along the Potomac Interceptor alignment, including areas where there may be rocks or boulders that need further on the ground inspections.

Placeholder DC Water Image

DC Water has completed sludge removal on a section of the C & O Canal between locks 13 and 14, which was used as a bypass to divert wastewater around the collapsed section of the Potomac Interceptor and back into the pipe further downstream. Crews are now constructing an access bridge to this section of the canal to allow soil removal to begin.

Photo of someone using the tap water with the dates of the annual water line cleaning March 23 - May 4

Spring cleaning isn’t just for closets and cabinets. DC Water’s system gets a refresh too!

Starting March 23, DC Water will begin work that helps maintain more than 1,300 miles of water lines across the District. During this time, the disinfectant used in drinking water will temporarily switch from chloramine to chlorine through May 4. This switch helps support overall water quality throughout the year.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Picture of new bike pedestrian path and traffic detour
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DC CLEAN RIVERS – POTOMAC RIVER TUNNEL PROJECT
If you bike, drive, or walk through Georgetown, we’ve got changes starting this week around the Potomac River Tunnel construction on Water Street NW. The Capital Crescent Trail has a new temporary detour through Georgetown Waterfront Park, open now for cyclists between 33rd and Potomac streets NW.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.