DC Water Board of Directors Approves Additional Rate Relief for Low Income Customers

July 05, 2018

WASHINGTON, DC – Today, the Board of Directors of the District of Columbia Water and Sewer Authority (DC Water) voted to provide additional rate relief for low income customers. The resolution unanimously approved by the Board directs the General Manager to transfer $6 million from the Rate Stabilization Fund to the FY 2019 Budget to expand DC Water’s Customer Assistance Program to mitigate the impacts of increases in retail water and sewer rates.

“This is good news for the customers of DC Water,” said Board Chair Tommy Wells immediately after the vote. “We are working with the Mayor and DC Council to provide meaningful rate relief, based on need, while maintaining our fiscal integrity and keeping our commitment to help clean up our local waterways.”

In addition to the funding approved by the Board, the District Government has set aside $7 million in its 2019 Budget for assistance to residential customers and not-for-profit enterprises.

“That’s a total of $13 million that will be available to assist customers who feel the burden of rate increases the most,” said DC Water CEO and General Manager David L. Gadis. “It’s the right thing to do. I applaud the Board for taking this action today in direct response to what we’ve heard from our customers.”

DC Water’s existing Customer Assistance Program (CAP) is administered by the Energy Office at the District Department of Energy and Environment (DOEE) and provides eligible customers with discounts on their water and sewer charges and other fees on their monthly bills. In the resolution approved today, the Board of Directors instructed management to expand the CAP program to provide assistance to more low income customers in the new fiscal year.

Latest News

Photo of Potomac River at the overflow location

Hundreds of Sampling Results Confirm Return to Normal Bacteria Levels in Potomac River

DC Water has outlined its next steps to complete the environmental cleanup and its plan for continued water quality monitoring this summer, as part of the ongoing response to January’s failure in the Potomac Interceptor sewer pipeline. The plan, submitted to the Maryland Department of the Environment (MDE), is supported by extensive data from hundreds of samples.

crews removing soil in C & O Canal

Work continues to remove the remaining soil between locks 10 and 12 of the C & O Canal which was used as an emergency bypass while the Potomac Interceptor was repaired. Crews area also removing plants, trees, and shrubs in preparation for the long-term rehabilitation of the Potomac Interceptor.

Placeholder DC Water Image

DC Water has nearly completed construction site preparation for the Piney Branch Tunnel project, including tree removal, and installation of fences, erosion and sediment controls, utilities, and ...

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Placeholder DC Water Image
Piney Branch Parkway Temporary Closure and Relocation

DC Water has nearly completed construction site preparation for the Piney Branch Tunnel project, including tree removal, and installation of fences

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting

Upcoming Events

May 16
2:00 pm - 6:00 pm
May 20

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.