DC WASA Holds Public Hearing on Customer Assistance Program

November 03, 2008

The District of Columbia Water and Sewer Authority (DC WASA) Board of Directors is hosting a Public Hearing to seek comments on a proposal to expand the Customer Assistance Program (CAP) to include a discount on retail sewer service. Currently, CAP offers qualified low income customers a monthly discount on water service. The new proposal adds a monthly discount on sewer service as well, providing eligible customers with an annual savings up to $167.00 on their sewer bill.

DC WASA WANTS TO HEAR FROM YOU!

Please plan to attend the following meeting:

WEDNESDAY, NOVEMBER 5, 2008 • 6:30 - 8:30pm
John A. Wilson Building
1350 Pennsylvania Avenue, NW
Washington, D.C. 20004
Room 120
The proposed rules were published in the September 19, 2008 edition of the D.C. Register, at 55 DCR 9869.

Each individual or representative of an organization who wishes to present testimony at the public hearing is requested to furnish his or her name, address, telephone number and name or organization (if applicable) by calling (202) 787-2330 or emailing the request to Lmanley@dcwasa.com no later than 5:00 p.m., Monday, November 3, 2008.

Oral presentations by individuals will be limited to five (5) minutes. Oral presentations made by representatives of an organization will not be longer than ten (10) minutes.

For more information, contact DC WASA Public Affairs at (202) 787-2200.

Serving the Public • Protecting the Environment

Latest News

Placeholder DC Water Image

DC Water will host a virtual community meeting on Thursday, June 11, 2026, to inform residents and other stakeholders about the emergency rehabilitation of a section of the Potomac Interceptor at Muddy Branch in Potomac, Maryland.

Four CCTV images of the pipe showing the condition of particular areas of the pipe

Measures are in place to help protect downstream drinking water infrastructure

DC Water is accelerating rehabilitation work on a section of the Potomac Interceptor at Muddy Branch near Pennyfield Lock (Lock 22) in Potomac, Maryland. Inspections found structural deterioration, including significant corrosion and exposed rebar, that requires immediate attention.

Photo of temporarily relocated section of Piney Branch Parkway

Following a 27-day closure, DC Water will reopen a section of Piney Branch Parkway between Arkansas Avenue and Beach Drive NW early Monday morning, restoring an important cross-town connection for thousands of District commuters. During the closure, a section of the road was temporarily relocated for construction of DC Water’s Piney Branch Tunnel Project.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Photo of temporarily relocated section of Piney Branch Parkway
Piney Branch Parkway Section to Reopen Monday, Restoring a Key Route for DC Commuters

Following a 27-day closure, DC Water will reopen a section of Piney Branch Parkway between Arkansas Avenue and Beach Drive NW early Monday morning, restoring an important cross-town connection for thousands of District commuters. During the closure, a section of the road was temporarily relocated for construction of DC Water’s Piney Branch Tunnel Project.

Latest Blog Post
DC Water General Manager and CEO David Gadis recognizes Lily MacDonald during the May Board of Directors meeting.
From Classroom to Community: A Student Spotlight on DC Water's SPLASH Program
A speechwriting assignment became a call to action for water access and affordability through DC Water's SPLASH program.
Upcoming Meeting
Date
June 18, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.