EMERGENCY WATER MAIN REPAIR
Feb 08, 2026 | 05:30 AM

EMERGENCY WATER MAIN REPAIR
Feb 08, 2026 | 04:30 AM

EMERGENCY WATER MAIN REPAIR
Feb 08, 2026 | 04:00 AM

DC WASA Holds Public Hearing on Customer Assistance Program

November 03, 2008

The District of Columbia Water and Sewer Authority (DC WASA) Board of Directors is hosting a Public Hearing to seek comments on a proposal to expand the Customer Assistance Program (CAP) to include a discount on retail sewer service. Currently, CAP offers qualified low income customers a monthly discount on water service. The new proposal adds a monthly discount on sewer service as well, providing eligible customers with an annual savings up to $167.00 on their sewer bill.

DC WASA WANTS TO HEAR FROM YOU!

Please plan to attend the following meeting:

WEDNESDAY, NOVEMBER 5, 2008 • 6:30 - 8:30pm
John A. Wilson Building
1350 Pennsylvania Avenue, NW
Washington, D.C. 20004
Room 120
The proposed rules were published in the September 19, 2008 edition of the D.C. Register, at 55 DCR 9869.

Each individual or representative of an organization who wishes to present testimony at the public hearing is requested to furnish his or her name, address, telephone number and name or organization (if applicable) by calling (202) 787-2330 or emailing the request to Lmanley@dcwasa.com no later than 5:00 p.m., Monday, November 3, 2008.

Oral presentations by individuals will be limited to five (5) minutes. Oral presentations made by representatives of an organization will not be longer than ten (10) minutes.

For more information, contact DC WASA Public Affairs at (202) 787-2200.

Serving the Public • Protecting the Environment

Latest News

Trench boxes at construction site for new pit accessing Potomac Interceptor Upstream

DC Water and its contractors continue to make progress constructing new access points to the Potomac Interceptor, one upstream of the damaged section, and an additional entry downstream to divert more wastewater flow from the pipe. These access points will allow crews to install a bulkhead, blocking flow in the pipe upstream of the collapsed area, keeping the site as dry as possible so crews can safely remove an extensive rock dam currently blocking the pipe.

Photo of giant rock and boulder removed

DC Water is releasing new findings regarding the environmental impacts following the January 19, collapse in a section of the Potomac Interceptor. Based on flow monitoring data collected before and after interim bypass pumping was activated, DC Water estimates approximately 243 million gallons of wastewater has overflowed from the collapse site.

Image of rock blockage taken by CCTV inside the Potomac Interceptor downstream of the collapse

Update on Extended Repairs, Safety Measures, and Water Quality Monitoring

Overnight CCTV inspection of the Potomac Interceptor revealed the blockage inside the collapsed sewer line is far more significant, showing a large rock dam stretching approximately 30 feet downstream of the original failure.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Picture of new bike pedestrian path and traffic detour
New Path for Capital Crescent Trail Opens at Georgetown Waterfront Park

DC CLEAN RIVERS – POTOMAC RIVER TUNNEL PROJECT
If you bike, drive, or walk through Georgetown, we’ve got changes starting this week around the Potomac River Tunnel construction on Water Street NW. The Capital Crescent Trail has a new temporary detour through Georgetown Waterfront Park, open now for cyclists between 33rd and Potomac streets NW.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
February 19, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.