DC WASA Holds Public Hearing on Customer Assistance Program

November 03, 2008

The District of Columbia Water and Sewer Authority (DC WASA) Board of Directors is hosting a Public Hearing to seek comments on a proposal to expand the Customer Assistance Program (CAP) to include a discount on retail sewer service. Currently, CAP offers qualified low income customers a monthly discount on water service. The new proposal adds a monthly discount on sewer service as well, providing eligible customers with an annual savings up to $167.00 on their sewer bill.

DC WASA WANTS TO HEAR FROM YOU!

Please plan to attend the following meeting:

WEDNESDAY, NOVEMBER 5, 2008 • 6:30 - 8:30pm
John A. Wilson Building
1350 Pennsylvania Avenue, NW
Washington, D.C. 20004
Room 120
The proposed rules were published in the September 19, 2008 edition of the D.C. Register, at 55 DCR 9869.

Each individual or representative of an organization who wishes to present testimony at the public hearing is requested to furnish his or her name, address, telephone number and name or organization (if applicable) by calling (202) 787-2330 or emailing the request to Lmanley@dcwasa.com no later than 5:00 p.m., Monday, November 3, 2008.

Oral presentations by individuals will be limited to five (5) minutes. Oral presentations made by representatives of an organization will not be longer than ten (10) minutes.

For more information, contact DC WASA Public Affairs at (202) 787-2200.

Serving the Public • Protecting the Environment

Latest News

DC Water team on stage receiving Merit Award from DBIA during awards ceremony

DC Water is being honored with a national award from the Design-Build Institute of America (DBIA). The award recognizes DC Water for its rehabilitation of a critical section of the Potomac Interceptor ...

Photo of workers on M St doing repairs

On Thursday, November 5, beginning at 9 p.m., DC Water will be doing valve repair work involving lane closures and potential delays along M Street NW in Georgetown. Crews will replace one large valve ...

Map of lane closure inbound on Clara Barton Parkway

Drivers should expect periodic traffic delays midday and overnight on Clara Barton Parkway at the Maryland-DC border through December 23, 2026, as DC Water works to complete emergency repairs on the ...

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Christening of TBM Emily with DC Water Interim General Manager Matt Brown holding bottle of tap water to christen Emily
DC Water Welcomes the Community Underground to See the Potomac River Tunnel and Christens Tunnel Boring Machine Emily

DC Water celebrated the christening of Emily today. It’s the second giant tunnel boring machine (TBM) that will help build the 5.5-mile Potomac River Tunnel. The celebration continued with Community Day. Residents and families met Emily and stepped inside the tunnel where she will soon begin digging.

Latest Blog Post
Emergency supplies arranged on a table, including bottled water, canned food, a backpack, first aid kit, flashlight, phone, medication and other essential items.
Simple Ways to Stay Prepared at Home
A few simple steps can help your household prepare for severe weather and temporary water or sewer service interruptions.
Upcoming Meeting
Date
November 12, 2026
Thursday, 9:30 AM

Upcoming Events

Nov 12
6:30 pm - 7:30 pm

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.