DC WASA Holds Public Hearing on Customer Assistance Program

November 03, 2008

The District of Columbia Water and Sewer Authority (DC WASA) Board of Directors is hosting a Public Hearing to seek comments on a proposal to expand the Customer Assistance Program (CAP) to include a discount on retail sewer service. Currently, CAP offers qualified low income customers a monthly discount on water service. The new proposal adds a monthly discount on sewer service as well, providing eligible customers with an annual savings up to $167.00 on their sewer bill.

DC WASA WANTS TO HEAR FROM YOU!

Please plan to attend the following meeting:

WEDNESDAY, NOVEMBER 5, 2008 • 6:30 - 8:30pm
John A. Wilson Building
1350 Pennsylvania Avenue, NW
Washington, D.C. 20004
Room 120
The proposed rules were published in the September 19, 2008 edition of the D.C. Register, at 55 DCR 9869.

Each individual or representative of an organization who wishes to present testimony at the public hearing is requested to furnish his or her name, address, telephone number and name or organization (if applicable) by calling (202) 787-2330 or emailing the request to Lmanley@dcwasa.com no later than 5:00 p.m., Monday, November 3, 2008.

Oral presentations by individuals will be limited to five (5) minutes. Oral presentations made by representatives of an organization will not be longer than ten (10) minutes.

For more information, contact DC WASA Public Affairs at (202) 787-2200.

Serving the Public • Protecting the Environment

Latest News

Worker on side of steep slope

TRAFFIC ADVISORY - CLEAN RIVERS - POTOMAC RIVER TUNNEL PROJECT

DC Water is in the final stretch of its slope stabilization project along Canal Road NW, a critical project that will pave the way for Potomac River Tunnel construction at this site. Beginning, the week of December 15, 2025, one westbound lane of Canal Road will be closed during daytime, off-peak hours on weekdays and Saturdays to hydroseed the slope.

Image of Wendy with EPA Letter

DC Water is reaching out to nearly 25,000 customers this month with important information about the material of their water service lines. These annual notifications are part of DC Water’s ongoing commitment to prevent exposure to lead and remove lead service lines from the District’s drinking water system through the Lead Free DC initiative.

Placeholder DC Water Image

Following the completion of priority valve repairs, DC Water will be doing road restoration work along New York Ave and Bladensburg Rd NE this weekend. The work will require lane closures for the duration of the weekend, reduce capacity, and may cause a significant impact to traffic.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Worker on side of steep slope
Canal Road Slope Stabilization Project Nears End; Off-peak Lane Closure to Replant Slope

TRAFFIC ADVISORY - CLEAN RIVERS - POTOMAC RIVER TUNNEL PROJECT

DC Water is in the final stretch of its slope stabilization project along Canal Road NW, a critical project that will pave the way for Potomac River Tunnel construction at this site. Beginning, the week of December 15, 2025, one westbound lane of Canal Road will be closed during daytime, off-peak hours on weekdays and Saturdays to hydroseed the slope.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.