Due to a loss of pressure in portions of our distribution system as a result of an open valve at Bryant Street Pumping Station, DC Water issued a Boil Water Advisory early today for approximately 34,000 customers. A new interactive map allows customers to see if they are within the affected area. Out of an abundance of caution, the initial map released early Friday included a larger advisory area. The updated interactive map is more precise, and customers can search by their street address. Customers can also contact Customer Service at 202-354-3600 to verify if a street address is included in the affected area.

Customers should also boil their water if they experienced low water pressure or had no water after 8:30 p.m. on July 12. If customers did not experience low water pressure and do not live in the affected area, customers do not need to boil their water.

The safety and health of our customers is our first priority. Water service has been completely restored, but the Boil Water Advisory will remain in effect until we receive testing results that confirm the safety of the water.  To minimize risk, customers should follow the instructions outlined in this advisory.

Customers should:

• If water is discolored, run the tap untl clearn, prior to boiling.
• Bring water to a rolling boil for 3 minutes.
• Allow water to cool before using.
• Store cooled water in a clean container with a cover.

Customers should use cooled, boiled water or bottled water for:

• Drinking
• Brushing teeth
• Preparing and cooking food
• Making ice
• Giving water to pets
• Preparing infant formula

Bilingual Boil Water Advisory FAQs can be found at www.dcwater.com/boilwaterFAQ and provide additional guidance for affected customers.

DC Water is conducting water quality monitoring in the affected area, and crews will begin flushing the distribution system. If test results do not indicate any water quality problems, we hope to lift the advisory on Saturday, July 14. Customers will be notified immediately when the advisory is lifted. If you are concerned about your health or the health of your family, consult your health care provider. Please share this information with everyone in the affected area, especially those who may not receive this notice directly (for example, people in apartments, nursing homes, schools, and businesses).