EMERGENCY WATER OUTAGE
Feb 08, 2026 | 01:00 AM

EMERGENCY WATER OUTAGE
Feb 07, 2026 | 11:00 PM

Emergency Water Outage
Feb 07, 2026 | 04:00 PM

Boil Water Advisory Continues for Isolated Area in NW Washington DC

March 05, 2014

Due to a power outage this afternoon at the Ft. Reno Pumping Station, DC Water issued a Boil Water Advisory for 1,010 affected premises out of an abundance of caution. Please see the updated press release at www.dcwater.com for a map of affected areas and a complete list of addresses that remain under a Boil Water Advisory until further notice. Customers can also contact the 24-Hour Command Center at 202-612-3400 to verify if a street address is included in the affected area. The safety and health of our customers is our first priority. Water service has been completely restored, but the Boil Water Advisory will remain in effect for these addresses until we receive testing results that confirm the safety of the water. To minimize risk, customers should follow the instructions outlined in this advisory. Customers should: - Bring water to a rolling boil for 1 minute. - Allow water to cool before using. - Store cooled water in a clean container with a cover. Customers should use cooled, boiled water or bottled water for: - Drinking - Brushing teeth - Preparing and cooking food - Making ice - Giving water to pets - Preparing infant formula DC Water is conducting water quality monitoring in the affected area. If test results do not indicate any water quality problems, we hope to lift the advisory by Friday, March 7, 2014. We will provide an update by 12 p.m. on March 6, 2014 and customers will be notified immediately when the advisory is lifted. If you are concerned about your health or the health of your family, consult your health care provider. Please share this information with everyone in the affected area, especially those who may not receive this notice directly (for example, people in apartments, nursing homes, schools, and businesses). See the Boil Water Advisory FAQs for additional guidance for affected customers. For more information, visit or www.dcwater.com contact the 24-Hour Command Center at 202.612.3400.

Latest News

Trench boxes at construction site for new pit accessing Potomac Interceptor Upstream

DC Water and its contractors continue to make progress constructing new access points to the Potomac Interceptor, one upstream of the damaged section, and an additional entry downstream to divert more wastewater flow from the pipe. These access points will allow crews to install a bulkhead, blocking flow in the pipe upstream of the collapsed area, keeping the site as dry as possible so crews can safely remove an extensive rock dam currently blocking the pipe.

Photo of giant rock and boulder removed

DC Water is releasing new findings regarding the environmental impacts following the January 19, collapse in a section of the Potomac Interceptor. Based on flow monitoring data collected before and after interim bypass pumping was activated, DC Water estimates approximately 243 million gallons of wastewater has overflowed from the collapse site.

Image of rock blockage taken by CCTV inside the Potomac Interceptor downstream of the collapse

Update on Extended Repairs, Safety Measures, and Water Quality Monitoring

Overnight CCTV inspection of the Potomac Interceptor revealed the blockage inside the collapsed sewer line is far more significant, showing a large rock dam stretching approximately 30 feet downstream of the original failure.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Picture of new bike pedestrian path and traffic detour
New Path for Capital Crescent Trail Opens at Georgetown Waterfront Park

DC CLEAN RIVERS – POTOMAC RIVER TUNNEL PROJECT
If you bike, drive, or walk through Georgetown, we’ve got changes starting this week around the Potomac River Tunnel construction on Water Street NW. The Capital Crescent Trail has a new temporary detour through Georgetown Waterfront Park, open now for cyclists between 33rd and Potomac streets NW.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
February 19, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.